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Bad customer experience upgrading to SoftRAID version 6 with two Thunderbay 4 cases


(@peterweter)
Eminent Member Customer
Joined: 2 years ago
Posts: 33
Topic starter  

Really sad for a long time customer to dish out 99,- for a software upgrade to SoftRAID version 6. I paid 150,- for version 5 and now the upgrade was 99,-?

I run two Thunderbolt 4 cases which I bought brand new so I could run SoftRAID 6 XT on those but no upgrade path to that. Nooo, I had to upgrade to the full SoftRAID 6 Pro version.

Talking abount a bad customer experience, THIS IS ONE!

Yes I am p*ssed, a photographer who does not have much work in this pandemic.

 


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