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Softraid Crashes when trying to create new volume

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(@j-nerdy)
Posts: 29
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Topic starter
 

Softraid crashes when trying to create new volume on 15.2 m4 Mac mini with Thunderbay6 enclosure.

 

Existing 18tb volume mounts no problem.

When trying to create volume, softraid crashed on unmounting volumes.  Used terminal to unmount, then softraid failed to create HFS+ FS on volume.  

Please advise.  Thank you.

 

 
Posted : 17/12/2024 12:37 pm
(@softraid-support)
Posts: 9200
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What if you unmount Thunderbolt, then create the volume?

 
Posted : 17/12/2024 2:47 pm
(@j-nerdy)
Posts: 29
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Topic starter
 

@softraid-support 

Sorry a bit confused.

 

I am able to unmount the thunder bay (not using softraid - it crashes - but in terminal).

Are you asking me to create the volume outside of the Enclosure?

I dont have a way (its is a six disk raid5 6*4tb WD reds) - I need the enclosure.

 

To just reiterate:

If I try to create the volume (six disks, raid5, 16kb stripe, 2TB size) softraid crashes on unmounting the current volume (six disks, raid5, 18tb).

I then unmount via terminal, and then softraid failed to write the FS to the volume.

Sorry if I am not explaining well.

 
Posted : 17/12/2024 7:17 pm
(@softraid-support)
Posts: 9200
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@j-nerdy 

What I want you do to (you may be doing this already), is manually unmount the volume on the disks (whether using Finder or terminal). then create the volume. The reason is I think something is keeping the volume open, or limiting SoftRAID app from unmounting it. SoftRAID calls MacOS to unmount

 
Posted : 18/12/2024 11:55 am
(@j-nerdy)
Posts: 29
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Topic starter
 

@softraid-support yes, I tried this.

Take a look at the screen shot:

- Volume created

- FS "failed" to write

- Try to delete volume

- Softraid crashes

 
Posted : 22/12/2024 2:40 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@j-nerdy 

Did you try unmounting the other SoftRAID volume also?

 
Posted : 22/12/2024 4:12 pm
(@j-nerdy)
Posts: 29
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Topic starter
 

@softraid-support 

I was able to force unmount the other through terminal (smb daemon wouldn't let go of the volume) and then delete the volume.

 

Now the question remains, how do I create the new volume without Softraid crashing?

 

thank you!

 

(happy holidays)

 

 
Posted : 23/12/2024 9:14 am
(@softraid-support)
Posts: 9200
Member Admin
 

@j-nerdy 

Some process is holding on to your volume, so just manually unount all volumes first.

In general, MacOS security write protects the partition maps on disks with mounted volumes.

SoftRAID adheres to MacOS security guidelines, and when MacOS does not unmount the volume, the application is stuck waiting for a reply, and quits.

 
Posted : 23/12/2024 9:43 am
(@j-nerdy)
Posts: 29
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Topic starter
 

@softraid-support forced unmount, problem persists.  Please see screenshot.

 

Volume creates, file system fails.

 
Posted : 23/12/2024 1:18 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@j-nerdy 

In your screen shot ThunderRAID is still mounted. Please unmount that volume and try again.

 
Posted : 23/12/2024 1:30 pm
(@j-nerdy)
Posts: 29
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Topic starter
 

I have done this.  I am reproducing step by step right now.

 

1. Unmount volume: ThunderRAID via softraid.

2. Softraid crashes.

3. restart softraid.

4. from iterm: diskutil unmountDISK force /dev/disk#

5. ThunderRAID successfully forced offline

6. Create new volume from softraid

7. select six disks (all available)

8. Prefs:  Raid 5; HFS+; Workstation; size 2tb; 16kb stripes; name ThunderDATA

9. System password dialogue

10. FAILS with below screen shot

 

 
Posted : 27/12/2024 2:10 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@j-nerdy 

what I think you are missing is unmount ALL SoftRAID volumes, ThunderRAID and Thunderdata and try again.
You may nbeed to A) make sure it is not a Time Machine volume and B) go to Spotlight preferences and "exempt" this volume ( A damaged spotlight index can keep a volume open.)

 
Posted : 27/12/2024 3:21 pm
(@j-nerdy)
Posts: 29
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Topic starter
 

@softraid-support Ok, please understand... when I start this process.  ThunderDATA does not exist.  I have already deleted the volume.  So there is only ThunderRAID to unmount.  It is not a Time Machine volume... but I will try exempting spotlight.

Let me ask... just softraid volumes?  All volumes seen by softraid (like other external drives)?

 
Posted : 27/12/2024 10:27 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@j-nerdy 

Only SoftRAID volumes. Lets see what happens when you exempt spotlight. You can enable it later.

 
Posted : 28/12/2024 2:53 am
(@j-nerdy)
Posts: 29
Member
Topic starter
 

@softraid-support Exempted.

 

Still fails on writing FS to new volume

 
Posted : 07/01/2025 11:43 am
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