Notifications
Clear all

Thunderbolt SoftRAID array fails to mount after 6.0.5 upgrade

Page 2 / 2
(@softraid-support)
Member Admin

@drydrydry

If you paste this into terminal, does it load the driver?

 

sudo kmutil load -p /Library/Extensions/SoftRAID.kext

ReplyQuote
Posted : 02/06/2021 5:16 pm
(@drydrydry)
New Member
Posted by: @softraid-support

@drydrydry

If you paste this into terminal, does it load the driver?

 

sudo kmutil load -p /Library/Extensions/SoftRAID.kext

  it’s loaded now:

212    0 0xffffff7f9ce01000 0x2f000    0x2f000    com.softraid.driver.SoftRAID (6.0.4) F204EA9E-0613-36D6-BCD4-59408FD831BB <30 6 5 3>

hmm, I guess I can unmount, unload, and try to load it...do you recommend this now?

ReplyQuote
Posted : 02/06/2021 5:25 pm
(@softraid-support)
Member Admin

@drydrydry

Did your volume mount? If you don't see it, click on the volume tile and expand it, so you can see if there is a disk identifier, like disk6. If you see that, then the volume should be able to mount.

ReplyQuote
Posted : 02/06/2021 5:32 pm
(@drydrydry)
New Member
Posted by: @softraid-support

@drydrydry

Did your volume mount? If you don't see it, click on the volume tile and expand it, so you can see if there is a disk identifier, like disk6. If you see that, then the volume should be able to mount.

Oh yes it did mount on restart, that’s what I was reporting. Doesn’t the tech support report show that? So do you want me to unload it and see if I can reload it or what? 

ReplyQuote
Posted : 02/06/2021 5:38 pm
(@softraid-support)
Member Admin

@drydrydry

Nothing to do. I want to check, as communications on a forum are not always 100% clear.  thanks for reporting.

ReplyQuote
Posted : 02/06/2021 9:41 pm
(@drydrydry)
New Member

@softraid-support

no problem! hope you all figure this out soon!

ReplyQuote
Posted : 03/06/2021 6:52 am
(@bobrashid)
New Member

I have been unable to mount my Raid 5 volumes on an Intel MacBook Pro with the 6.0.5 after updating to 11.3 MacOS. The terminal command below allows the volume to mount, but must be redone after a restart. Thanks for this help and good luck with the solution.

sudo kmutil load -p /Library/Extensions/SoftRAID.kext

Bob

ReplyQuote
Posted : 03/06/2021 1:31 pm
(@saturday)
New Member

I had this problem yesterday; raised with Support via website = no reply yet. Reading this, I found I still had 6.0.4 installer in Downloads and reinstalling has worked. If I hadn't had it, it would've been good to know on here where to re-download 6.0.4 - I looked on the site but couldn't find older driver downloads.. suggest that is made prominent.

ReplyQuote
Posted : 05/06/2021 4:10 am
(@softraid-support)
Member Admin

@saturday

The issue is it is a fluke that the older version works. Its more that a big in Big Sur fails to update the extensions cache. Its a messy issue, we do not have a permanent workaround yet.

ReplyQuote
Posted : 05/06/2021 10:15 am
(@denvermike)
New Member

After running the SoftRAID application for several hours with or without a monitor connected, a dialogue box opens stating that an internal part of SoftRAID has terminated.

This post was modified 3 weeks ago by SoftRAID Support
ReplyQuote
Posted : 16/11/2021 4:01 am
(@softraid-support)
Member Admin

@denvermike

This was caused by a macOS bug that was fixed in Big Sur.

ReplyQuote
Posted : 16/11/2021 9:55 am
Page 2 / 2
Share:
close
open