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RAID 5 Volume will not mount

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(@teddy_mfm_88)
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I have had to rebuild my RAID 5 Volume on a ThunderBay 4 after a file system corruption following a computer crash.  The volume appears to build correctly, and the 4 disks all check out ok. However, the volume does not mount, so it is inaccessible in Windows Explorer.  The 4 drives and the "Raid Volume" (Disk 5) are visible in Disk Manager. Is this a known bug and is there a workaround so I can mount it and recover my lost data from my backup?

 
Posted : 27/01/2026 8:07 am
(@teddy_mfm_88)
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Posted : 27/01/2026 8:08 am
(@softraid-support)
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@teddy_mfm_88 

You need to open a formal support case for this. I do not know if this is a known issue, I do not think so, but the active support people can tell you more definitively.

https://software.owc.com/support/supportform/

 
Posted : 27/01/2026 7:54 pm
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