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Ocassional Crashes of Catalina

(@steve223)
Trusted Member Customer

Catalina seems to Crash from time to time and the culprit seems to be the SoftRaid drivers is there any solution for this can I use my 2 OWC Thunderbolt Raids without your drivers???

 

panic(cpu 2 caller 0xffffff8012f56d9d): "biodone already"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.141.2.2/bsd/vfs/vfs_bio.c:4177
Backtrace (CPU 2), Frame : Return Address
0xffffff8844033b50 : 0xffffff8012d1868d
0xffffff8844033ba0 : 0xffffff8012e52ab5
0xffffff8844033be0 : 0xffffff8012e4463e
0xffffff8844033c30 : 0xffffff8012cbea40
0xffffff8844033c50 : 0xffffff8012d17d57
0xffffff8844033d50 : 0xffffff8012d18147
0xffffff8844033da0 : 0xffffff80134bf2bc
0xffffff8844033e10 : 0xffffff8012f56d9d
0xffffff8844033e60 : 0xffffff7f9924d3af
0xffffff8844033ec0 : 0xffffff7f9924bab4
0xffffff8844033ee0 : 0xffffff801342ad4d
0xffffff8844033f30 : 0xffffff801342961e
0xffffff8844033f70 : 0xffffff8013428c16
0xffffff8844033fa0 : 0xffffff8012cbe13e
Kernel Extensions in backtrace:
com.softraid.driver.SoftRAID(5.8.4)[D7D1A553-AAAE-33DD-8344-D23C859380A5]@0xffffff7f9922f000->0xffffff7f9926afff
dependency: com.apple.iokit.IOStorageFamily(2.1)[CB3CB8CA-881A-37F3-A96B-8063CAF0476D]@0xffffff7f93665000

Quote
Topic starter Posted : 17/12/2020 2:15 am
(@softraid-support)
Member Admin

Attach a SoftRAID Tech Support file. I can take a look at your system. We do not have any known kernel panics in the SoftRAID driver that I am aware of.

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Posted : 17/12/2020 9:51 am
(@steve223)
Trusted Member Customer
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Topic starter Posted : 17/12/2020 5:19 pm
(@softraid-support)
Member Admin

Does the Forum allow you to attach a .txt file? If so, attach a crash log. Otherwise you need to send it to support at softraid and mention this thread so I can see the crash log.

(click more info, then select all, and save the log to text edit.)

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Posted : 17/12/2020 8:08 pm
(@steve223)
Trusted Member Customer

I can only send you the crash log how you guy's export it from your app, thats how it's attached I can't open it here. How can I export crash log in text file??

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Topic starter Posted : 04/01/2021 2:08 am
(@softraid-support)
Member Admin

I know, the forum is not set up for this. email it to support at softraid and mention this;

steve223

and the link:

https://srforums.wpengine.com/forum/catalina-issues/ocassional-crashes-of-catalina/#post-6454

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Posted : 04/01/2021 9:38 am
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