SoftRAID 5.8 Re-ins...
 
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SoftRAID 5.8 Re-installing Driver on Launch

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(@softraid-support)
Member Admin

Startup Security may be a clue, disabling this (set to none) seems to work. I need to investigate, but it may be a short term solution.

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Posted : 13/10/2019 4:33 pm
(@riangray)
Active Member Customer

I gave disabling Startup Security a go, and indeed it worked. Thank you everyone for the tip. Meanwhile, hopefully we can have more permanent solution in near future.

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Topic starter Posted : 14/10/2019 11:22 pm
(@softraid-support)
Member Admin

We are working on something more permanent.

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Posted : 15/10/2019 6:23 am
rexbinary
(@rexbinary)
Eminent Member Customer

Just a quick note, after installing the Catalina Supplemental update the 5.8 driver was no longer installed. I had to go though the process of disabling SIP, reinstalling the 5.8 driver, and enabling SIP again. Secure Boot remained off post-update.

EDIT: I seldom post without an edit.

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Posted : 16/10/2019 11:26 am
(@softraid-support)
Member Admin

We are not happy about this, and we are working hard to find a permanent resolution.

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Posted : 16/10/2019 12:47 pm
(@sessapine)
New Member Customer

Any news?

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Posted : 21/12/2019 5:23 pm
(@softraid-support)
Member Admin

5.8.1 works fine. Secure Boot must be disabled on T2 equipped machines. This will remain the case for at least the near future.

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Posted : 21/12/2019 8:55 pm
(@nanoplane)
New Member Customer

on my Mac Pro, SoftRAID XT 5.8.1, It still re-installs the driver on every launch of SoftRAID. I'm running Catalina 10.15.3 BETA...

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Posted : 29/12/2019 11:04 am
(@softraid-support)
Member Admin

Send a tech support file to support at softraid.com

Can I assume you have disable Secure Boot (If your computer has a T2 Security chip?)

What is most likely happening is Catalina is not updating the boot (extensions) cache correctly.

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Posted : 29/12/2019 1:42 pm
(@joemikeb)
Trusted Member Customer

I have secure boot disabled and I still have to go through the install updated drivers each time I open the SoftRAID app.

______________

Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.

— Navajo saying

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Posted : 03/02/2020 9:38 am
(@softraid-support)
Member Admin

Are you running 5.8, or 5.8.1?

You must be running 5.8.1, or it will pop up a dialog box.

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Posted : 03/02/2020 2:04 pm
 syd
(@syd)
Active Member Customer

You must be running 5.8.1, or it will pop up a dialog box.

Disabling Secure Boot worked for me.

Will Softraid be able to run with Secure Boot turned on in the future?

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Posted : 05/02/2020 6:13 am
(@softraid-support)
Member Admin

We are talking to Apple about this, hopefully.

Otherwise we have some ideas how to avoid this, but it would be a major change we would prefer to avoid.

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Posted : 05/02/2020 11:50 am
(@joemikeb)
Trusted Member Customer

Are you running 5.8, or 5.8.1?

You must be running 5.8.1, or it will pop up a dialog box.

5.8.1

______________

Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.

— Navajo saying

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Posted : 05/02/2020 5:16 pm
(@joemikeb)
Trusted Member Customer

Are you running 5.8, or 5.8.1?

You must be running 5.8.1, or it will pop up a dialog box.

I have 5.8.1 and when I launch SoftRAID it recognizes I have SmartRAID 5.8.1 and driver as it is requesting my password to "make changes'

______________

Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.

— Navajo saying

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Posted : 05/02/2020 5:26 pm
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