USB Drives Disconne...
 
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USB Drives Disconnecting

(@alistaird)
New Member Customer

Hi All

I find when my Mac is unattended (probably in Sleep mode) my SoftRaid USB drives disconnect and reconnect regularly?

Is this a common issue in Catalina?  I've tried changing the USB 3 Cable and moving it between USB ports on my Mac Pro but to no avail?

Any thoughts?

Thanks

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Topic starter Posted : 10/08/2020 3:32 am
(@softraid-support)
Member Admin

This is a MacOS issue, yes. What brand/model enclosure is this? If you set your machines' drives to never sleep (as a test in System Preferences/Energy settings) do you still get this?

 

This is a 2019 Mac Pro or which one?

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Posted : 10/08/2020 8:26 am
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