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Big Sur 11.1 and SoftRAID v 6.0.1 b46 Issue

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(@ken-siu)
Posts: 3
Active Member
Topic starter
 

Dear Support,

 

Just upgraded to Big Sur 11.1 with SoftRAID v 6.0.1 b46.  All RAID 5 volume cannot be mounted.  I am using a Late 2014 5K iMac with Intel chip.

Please help!.

 

Regards,

Ken

 
Posted : 21/12/2020 11:31 am
(@softraid-support)
Posts: 9200
Member Admin
 

Try going back to b43 and let me know. Just reinstall the driver.

http://softraid.com/updates/SoftRAID%206.0.1%20b43.dmg

 
Posted : 21/12/2020 4:22 pm
(@ken-siu)
Posts: 3
Active Member
Topic starter
 

I have downloaded b43 software.  When I run the b43 software, a message box is popped up saying that the driver is of newer version of b46.  How can I update the driver back to b43?

Please advise.  Thanks.

 
Posted : 22/12/2020 9:13 am
(@softraid-support)
Posts: 9200
Member Admin
 

SoftRAID is trying to be too helpful. Just click no for now. And wait until you are notified of b48.

 
Posted : 22/12/2020 11:27 am
(@pixpixpix)
Posts: 7
Active Member
 

@softraid-support same issue here. How do I install b43 drivers. My disk are inaccessible now

 
Posted : 29/12/2020 1:19 am
(@softraid-support)
Posts: 9200
Member Admin
 

Steps:

Run SoftRAID 6.0 B47. (assuming you have already installed the newer beta)

Uninstall SoftRAID (utilities menu)
Restart
Run B43 and install the driver.

​​​​​​​ https://softraid.com/updates/SoftRAID%206.0.1%20b43.dmg

 

We should have a new beta extremely soon.

 
Posted : 29/12/2020 1:52 am
(@pixpixpix)
Posts: 7
Active Member
 

I did that and reinstalled the b43 drivers but the disks still will not mount

 
Posted : 29/12/2020 2:44 am
(@softraid-support)
Posts: 9200
Member Admin
 

@pixpixpix

 

Attach a SoftRAID tech support file. There may be obsolete extensions blocking the extensions cache.

 
Posted : 29/12/2020 11:08 am
(@pixpixpix)
Posts: 7
Active Member
 

@softraid-support here it is. but I can't open it

 

 
Posted : 29/12/2020 3:44 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@pixpixpix

 

The support file has code in it, to emulate the SoftRAID interface you see, so I can look at your SoftRAID environment as you see it.

 

Your driver is not loading. Did you approve OWC as a Identified developer in System Preferences?

 
Posted : 29/12/2020 5:07 pm
(@pixpixpix)
Posts: 7
Active Member
(@softraid-support)
Posts: 9200
Member Admin
 

That is "Full Disk Access" also necessary, but is not for loading the driver.

What about in the General tab? Did you "Allow" OWC there?

 
Posted : 29/12/2020 5:22 pm
(@pixpixpix)
Posts: 7
Active Member
 

@softraid-support  Ah OK. works now. thanks.

 
Posted : 29/12/2020 5:29 pm
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