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(@softraid-support)
Member Admin

@tillkrueger

Thanks. We all have to wait for the next 11.3 beta update.

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Topic starter Posted : 19/02/2021 1:29 pm
Till Krueger
(@tillkrueger)
Eminent Member

@softraid-support

Any word yet on the new beta 3?
Guess I'll take a swing at it and will see for myself...

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Posted : 04/03/2021 1:57 am
Till Krueger
(@tillkrueger)
Eminent Member

@softraid-support

Well, output is now:

till@MBAIR-2 ~ % sudo kextload -v 6 /Library/Extensions/SoftRAID.kext
Kext user-space log filter changed from 0xff2 to 0xfff.
Kext kernel-space log filter changed from 0xff2 to 0xfff.
Kext library architecture set to arm64e.
Executing: /usr/bin/kmutil load -p /Library/Extensions/SoftRAID.kext

And my 48TB RAID5 SoftRAID array just mounted on my MacBook Air M1 Big Sur 11.3 public beta 3 :)

Anything you want me to check to see whether specific functions are working solidly?

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Posted : 04/03/2021 5:26 am
(@softraid-support)
Member Admin

@tillkrueger

We are researching still. the driver is loading for most everyone.

We want to make sure we can "fix" users that are not working, before we announce, but users should go ahead and update to beta 3.

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Topic starter Posted : 04/03/2021 9:42 am
Till Krueger
(@tillkrueger)
Eminent Member

@softraid-support

Thanks for the heads-up. My drive has been indexing since I first mounted it, and will probably continue to do so for a while.

I won't be doing any mission-critical work with it for a bit, so I'm patiently waiting to see how it pans out.

Here to help/test if you need anything specific.

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Posted : 04/03/2021 9:44 am
(@dgiffin)
Trusted Member

I've just downloaded and installed the new beta (SoftRAID 6.0.1 b53), updated the disk driver, restarted my Mac, everything looks good - can I now just drag the previous beta folder from Applications into the Bin?

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Posted : 06/03/2021 8:46 am
(@softraid-support)
Member Admin

Yes, there is no need for it.

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Topic starter Posted : 06/03/2021 10:41 am
dgiffin liked
(@justvisiting)
New Member

@softraid-support I installed 11.3 Beta 3 a couple of days ago on my Mac Mini M1 using SOFTRAID 6.0.1. b52.

 

The good news: the OWC driver and my RAID arrays mount fine now.

An issue (either OS X power management related, or due to a problematic blade on my new Accelsior 4M2 NVMe drive):  My new OWC Thunderbay Flex 8 has been very stable, except once after waking the computer the morning following my installation of Beta 3. After letting it run all night, I got a SOFTRAID warning that I had improperly ejected a drive, and another warning telling me to disable the power management sleep of hard drives in OS X. I have a Thunderbay Flex 8 with an 8x SATA Drive RAID 6 array and a 4 TB OWC Accelsior 4M2 NVMe drive installed in the Pcie port on the flex 8. The warning was obviously about the NVMe drive, because the next morning when I booted up my system the RAID 6 array was working fine, while NVMe RAID 0 volume wasn't mounted. I checked it's status in SOFTRAID, where the drive showed “degraded” and “missing disk”.  I contacted the folks at SOFTRAID tech support and got a very fast and helpful reply.  Apparently Accelsior 4M2 NVME drives can very rarely get caught in a strange state whereby one of the blades in the NVMe drive can get hung. The tech recommended I power down my Mac and the Flex 8 for a few mins and reboot. And Viola! that fixed it. It mounted fine upon reboot with zero issues reported in SOFTRAID.  With all sleep options (power management) disabled in OS X, I let the system run all of last night to see if any problems would reoccur. This morning both the NVMe and SATA raid arrays were working fine with zero issues.  Now I've re-enabled "put hard disks to sleep when possible" in "Energy Saver" preferences in OS X settings, as well as unchecked "Prevent computer from sleeping automatically when display is off".  Now I'll let the system go to sleep and see if any more problems reoccur with the NVMe drive. It presumably slept for about an hour without issue. But I'll let it sleep for a few hours today to see if it reproduces and if not, I'll see if it reproduces this evening. So far, so good! Fingers crossed!

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Posted : 06/03/2021 11:33 am
(@pruthe)
Eminent Member

I was able to install b53 on my M1 Mac mini OK, but when viewing with Softraid app, I get some jumping up/down of my drives/volumes shown in the display. Drives seem to be OK. Just the app having problems. Using Mac OS 11.1.

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Posted : 06/03/2021 12:16 pm
(@softraid-support)
Member Admin

@justvisiting

The only correction I would make to your statement, is this "hang" with NVMe is possible with all NVme flash, not just he flash drives on the 4m2.

If it happens repeatedly, however, I would replace that blade under warranty. You can either send the card in, or "fix it yourself".

Note: give each blade a SoftRAID "disk label" so you know which one fails/hangs. Else you do not know which one is missing, as the disks are not in any kind of order in their disk numbers.

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Topic starter Posted : 06/03/2021 12:17 pm
(@softraid-support)
Member Admin

@pruthe

Yes that is our bug. The fix for this did not make it into b53, we wanted to get this out to add support for SoftRAID 5.x technical support files, so this was a minor update.

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Topic starter Posted : 06/03/2021 1:59 pm
pruthe liked
(@kwiley)
New Member

Please repost a link to the beta. The various links (or is the same one over and over) in the forums goes to a 404. I need to get this working ASAP. I bought three OWC enclosures and multiple sets of SSDs for them and now the whole thing is useless because of this Big Sur incompatibility. I need the beta immediately.

Also, I hope the posts claiming we have to purchase the upgrade when it is released are erroneous. We just purchased these devices a week ago, mid-March 2021. The included SoftRaid license is supposed to provide us with SoftRaid use, not some broken out-of-date thing we have to pay additionally to upgrade. The notion that we are expected to follow-up with a purchase of some SoftRaid upgrade after already receiving the license in our original purchase price is absurd.

I need that beta link. It should be in a sticky post at the top of the forum so it is always available. New versions of the beta should be maintained with updated links provided in a sticky post at all times.

Thanks.

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Posted : 25/03/2021 3:56 pm
(@softraid-support)
Member Admin

the same link works as always:

http://www.softraid.com/sr_beta

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Topic starter Posted : 25/03/2021 4:40 pm
(@kwiley)
New Member

@softraid-support

 

Thanks. That worked. Everything I've been directed to prior to your response was https://www.softraid.com/sr_beta which is broken.

Cheers!

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Posted : 25/03/2021 5:01 pm
(@softraid-support)
Member Admin

I will investigate this, as it is not a link I ever posted. wordpress could have changed the URL, perhaps.

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Topic starter Posted : 25/03/2021 5:03 pm
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