Softraid 7 no longer allows me to install drivers and app is no longer recognizing my RAID drive

Please attach a SoftRAID technical support file if you can save one from utilities menu.

Here you are. 

@mikegonsolin 

You forgot to attach the support file. Can you try again?

That's odd I def attached it. Lmk if this works

@mikegonsolin 
Yes I got it this time.

I do not see any SoftRAID formatted disks connected. there are a lot of drives, but they are all Apple formatted. Can you confirm your RAID disks are connected and the lights are "on" on the enclosure?

You cannot install the SoftRAID driver any longer as of 13.3. This is a good thing, so users no longer have to fuss with reducing security, etc. SoftRAID's driver wlll always work/load.

Ok this is starting to make more sense. So if I did the uninstall SoftRAID components option from the utility menu, how do I get everything reinstalled then if the reinstall option is no longer available? It is possible that the power outage that caused all this stuff fried the enclosure that the SoftRAID drives were in and that could be the issue instead. I need to know that SoftRAID is working as it should be tho to properly assess, cause right now it def does not appear to be working and I know the drivers have been uninstalled so I'm unclear as to how to get those drivers back if you've removed the reinstall option. 

@mikegonsolin 

The SoftRAID driver is no longer an alerable kernel extension. it is now a "system extension", which cannot be altered, uninstalled, or updated. So it cannot be "damaged". if it, or any system extension was damaged, you would be forced to "reinstall macOS". (your system would not boot without reinstalling)

So the SoftRAID driver is always loadable, checksummed, valid, etc. Nothing to worry about there.

Also, when disks do not appear in SoftRAID, you will find they do not appear to DIsk Utility (MacOS either. That is how you know 100% it is a hardware issue.

What you check is have the enclosure on (do you see the orange light) and plug it in. Do you see the blue lights go on at all? Hear the drives spin up?
Did you check cable tightnesss? Try a different cable? Do basic hardware diagnose.

Yes its possilbe the power outage/surge fried the enclosure, but it si just as likely to have damaged the cable (which is a "computer"), or the Thunderbolt port on the computer. So test both possibilities, if the enclosure powers on, (orange light), but drives do not spin up.

Curious...what is the last version of macOS that v6.3 will install on?

What about v7.x prior to 7.6 auto-install on macOS 13.3, i.e. 7.5 or older. What is the last macOS version it will install on?

@smayer97 

6.3 will work from 10.12 through 12.x (Monterey)

7.5 will run from 10.12, through Ventura.

7.6 is Mohave 10.14, through Sonoma