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OWC thunderbay 8 raid 0 and additional drives bid data copy issues

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(@sergey)
Posts: 40
Eminent Member
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Hello!

I bought a new ThunderBay 8 from OWC with the softraid license. That would be a storage for a Mac mini server with an m1 processor.
For storage I created raid 0 out of 3 ssd’s samsung evo 4tb (12tb) installed softraid drivers and create raid with softraid for server using
I installed a 16 TB additional disk for backup, and install disk from old server
Now when I copy large databases to raid from old server installed in one of the bays… some time raid freezing and stops responding
I ended up copying the date three times by restarting the computer with the disk together
now when I tried to make a time machine backup of the data from ssd raid to an internal 16 TB disk in one of the beys, it’s stop responding again
can you advise something? maybe some kind of firmware?
version of software reid 5 refused to work with the latest version of big sur 11.5.2 and after reading the advice on your forum, I installed the 6.1 b3 beta version
everything works fine until i try to move a large amount of data
and can't timemachine backup, it's start to prepare and freeze the raid
 
This topic was modified 5 years ago by Sergey
 
Posted : 15/08/2021 7:34 am
(@softraid-support)
Posts: 9200
Member Admin
 

For Time Machine a new volume has to be APFS. So if you create the volume as APFS, then Time Machine will work.

 

the pauses are a separate issue. I do not know the cause. If you attach a SoftRAID Tech support file, I can take a look.

Make sure the firmware for these drives are Mac compatible, sometimes new Samsung drive releases are not fully Mac compatible for some time afterwards, and do need a firmware updater.

 
Posted : 15/08/2021 11:03 am
(@sergey)
Posts: 40
Eminent Member
Topic starter
 

@softraid-support

I reformatted the disk by the operating system and removed the softraid driver from it

now it seems the timemachine is working

unfortunately I can't experiment too much because this is a working office with 10 workstation designers

I add tech support file

 

 
Posted : 15/08/2021 11:14 am
(@softraid-support)
Posts: 9200
Member Admin
 

A few things you can do:

test reads

A) validate the volume

B) verify disks

Both can be done at night, or even during the day, although it may slow performance a bit.

If you run it in the day, or when you are around, run Activity Monitor. Click on the disk tab.

Watch it for consistent read throughput, or for dropouts in the graph in the lower pane.

Both should give consistent levels. Let me know.

 
Posted : 15/08/2021 4:12 pm
(@sergey)
Posts: 40
Eminent Member
Topic starter
 

these processes look normal and do not freeze the system. the problem was noticed only when copying a massive data from a separate sata disk in enclosure for a raid array

but now I have nothing more to copy. time machines worked several times regularly at night

second question, what will happen to the softraid beta program after 30 days? i have serial number but can't insert it now

 
Posted : 15/08/2021 10:11 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@sergey

Let me know if you see additinoal performance issues, perhaps it was a Finder issue.

 

When the trial expires, your volume will still mount, but you won't be able to manage your disks with the Application.

 
Posted : 16/08/2021 12:29 am
(@sergey)
Posts: 40
Eminent Member
Topic starter
 

 

@softraid-support

but will be possible to insert serial number? this menu is not active now

This post was modified 5 years ago by Sergey
 
Posted : 16/08/2021 1:00 am
(@sergey)
Posts: 40
Eminent Member
Topic starter
 

@softraid-support

it still freezes when people are connected and working and at the same time starts backing up time machines

maybe it's not a good idea to use softraid in this configuration, maybe I'll reformat the disks with the operating system

 
Posted : 16/08/2021 4:28 am
(@softraid-support)
Posts: 9200
Member Admin
 

@sergey

If you are running the beta, you cannot enter your serial. You can run 6.0.5, enter your license, then go back to 6.1b3. You do not need to update the driver when prompted.

 
Posted : 16/08/2021 8:54 am
(@softraid-support)
Posts: 9200
Member Admin
 

@sergey

I think this is a hardware issue, but give it a test. SoftRAID's driver uses macOS to perform the actual reads and writes, so should have the same behavior as macOS. Let me know what macOS (I assume RAID 0) does.

 
Posted : 16/08/2021 8:55 am
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