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Investigating Problems with Disks
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Hello,
I have been using SoftRaid for almost 2 years now in a Raid 1+0 config. I want to confirm the error message I received is legitimate and requires replacing the disk. I had read somewhere that reporting of I/O counts might be a bug and no disks failed the SMART test so just want to be sure.
I consider this data critical and have a replacement drive arriving today so if it is wisest to replace I will do so.
Log:
May 2 19:07:16 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
May 3 04:43:21 - SoftRAID Driver: A disk for the volume "My RAID 1+0 Volume" (disk4) encountered a read error (E00002CA). The disk (disk2, SoftRAID ID: 07380C77712C6680) was unable to read sectors. The error occurred at volume offset 5630418944 (i/o block size 8192). This disk should be replaced.
May 3 04:43:34 - SoftRAID Driver: A disk for the volume "My RAID 1+0 Volume" (disk4) encountered a read error (E00002CA). The disk (disk2, SoftRAID ID: 07380C77712C6680) was unable to read sectors. The error occurred at volume offset 5630541824 (i/o block size 8192). This disk should be replaced.
May 3 04:43:54 - SoftRAID Driver: A disk (disk2, SoftRAID ID: 07380C77712C6680) for the SoftRAID volume "My RAID 1+0 Volume" (disk4) encountered multiple read or write errors. This disk has been marked "failed" and will no longer be used for when reading volume data.
May 3 04:44:31 - SoftRAID Driver: A disk for the volume "My RAID 1+0 Volume" (disk4) has encountered 2 or more read/write errors in the past 24 hours. SoftRAID will stop reporting read/write errors from this disk for the next 24 hours to prevent system log files from filling up. This disk (disk2, SoftRAID ID: 07380C77712C6680) should be replaced.
May 3 06:37:26 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
May 3 06:37:43 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
May 3 06:37:54 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
May 3 06:37:56 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Thank you
Posted : 03/05/2019 6:50 am
SoftRAID error reporting is never a "bug". SoftRAID reports all disk errors, regardless of what the cause might have been.
In this case, they look like real disk errors, but your disk does not yet have any reallocated sectors.
Yes it is possible the enclosure hung, or cable had a problem.
I would try restarting, then verify disk. See if any additional errors are reported.
Posted : 03/05/2019 10:49 pm
