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Softraid certify fail, proceeds to complete certify

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(@jonathan01)
Posts: 4
Active Member
Topic starter
 

Softraid recently failed certification of all installed 7 Exos X18 16tb disks at the same time. (see log file attached) Softraid told me to replace all 7 disks.

Running certify again it now completed successfully (took about 140hrs). Softraid now told me that all disks are ready to be used.
So what now? trust SoftRAID on the failed message or on the Disks are good message? 
System is: Mac Mini 2018 64gb RAM 6 core i7, Thunderbay Flex 8

 
Posted : 08/10/2024 5:02 pm
(@softraid-support)
Posts: 9197
Member Admin
 

You can attach a SoftRAID tech support file if you want, but the disks are going to be good. There could have been a cable interruption, etc. When disks "fail" at the same time, it means an interruption in signal, not bad disks. go ahead and use them with confidence!

 
Posted : 08/10/2024 5:28 pm
(@jonathan01)
Posts: 4
Active Member
Topic starter
 

 
Posted : 08/10/2024 5:29 pm
(@jonathan01)
Posts: 4
Active Member
Topic starter
 

I need to report that this forum software has huge problems on my Macbook M1 Max , Monterey 12.7.4, Safari 17.4
I can't post a single post without problems. I log into my account and the next moment i'm logged out during trying to post...

 
Posted : 08/10/2024 5:31 pm
(@jonathan01)
Posts: 4
Active Member
Topic starter
 

Posted by: @softraid-support

You can attach a SoftRAID tech support file if you want, but the disks are going to be good. There could have been a cable interruption, etc. When disks "fail" at the same time, it means an interruption in signal, not bad disks. go ahead and use them with confidence!

 

 Thanks a lot! Now that's a quick reply!😅 I'll proceed to make my new Raid 5 system in that case👍

 

 
Posted : 08/10/2024 5:34 pm
(@softraid-support)
Posts: 9197
Member Admin
 

@jonathan01 

Your disks are fine. I notice that they all failed at the start of the verify pass. Not sure why, it could have been a communications failure, but the disks are all OK.

I brought your note about logging in, to the webmaster, so it can be looked at. thanks~

 
Posted : 09/10/2024 3:23 am
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