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Beta 48 Mac Mini M1 Big Sur 11.1 RAID not mounting

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(@gweston)
New Member

Thunder Bay 4. I have uninstalled and reinstalled SoftRAID several times.

When I start SoftRAID it says that it needs to install a driver and then announces that it has successfully and "is ready to go" but it does not require a restart. SoftRAID properly shows the volume but states that it is unmounted

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Topic starter Posted : 07/01/2021 8:24 pm
(@softraid-support)
Member Admin

Attach a SoftRAID Tech Support file, so I can investigate

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Posted : 07/01/2021 9:10 pm
(@gweston)
New Member

@softraid-support

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Topic starter Posted : 08/01/2021 9:18 am
(@softraid-support)
Member Admin

Did you do these steps:

https://support.apple.com/en-lk/guide/mac-help/mchl768f7291/mac

Select reduced security and enable this:
Select the “Allow user management of kernel extensions from identified developers” checkbox to allow installation of software that uses legacy kernel extensions.

Restart, I assume the volume is not mounted yet, so then go to System Preferences/Security and "Allow OWC" as an identified developer. And in the Privacy pane, give SoftRAID full disk access by dropping the app into the right panel.

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Posted : 08/01/2021 10:19 am
(@ncsucpe)
Active Member

I am seeing a similar issue.  I have several disks defined (all APFS) and they are mounting but not showing as mounted.  Also, I have had a couple of kernel panics that have corrupted my RAID 5 APFS volume so I had to rebuild.  Here are the support files and screen shot.  This is with an Intel iMac with 11.2 beta.

 

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Posted : 09/01/2021 10:14 pm
(@softraid-support)
Member Admin

@ncsucpe

SoftRAID 6 user interface does not fully support APFS, it cannot detect their state, nor mount APFS yet.

the kernel panics are troublesome. I would like to see the kernel panics. 

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Posted : 10/01/2021 12:19 am
(@ncsucpe)
Active Member

 

 Here is the Panic.  I will also upload some SoftRAID crashes.

This post was modified 2 years ago by NCSUCPE
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Posted : 10/01/2021 10:42 am
(@softraid-support)
Member Admin

@ncsucpe

I received them. At least one of these panics is an Apple kernel bug, when too many disks are connected, it hangs at shutdown. this is because macOS flushes the disk cache's at shutdown, Synchronously (one at a time), and if it takes longer than the timeout period, it crashes. About 12 disks is what I see in my testing, depending on the disk sizes.

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Posted : 10/01/2021 11:54 am
(@ncsucpe)
Active Member

@softraid-support The 4:09 kernel panic was not at shutdown. It killed the system and the report on restart had softraid extension in the report. Was that one in there or only reboot ones?

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Posted : 10/01/2021 12:16 pm
(@softraid-support)
Member Admin

The shutdown panic was the Apple event. Three others may have been similar, I am not sure, have to ask engineering.

 

The 4:09, is unknown. The M1 has no debugging capability, so at the moment, no way to figure out the cause.

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Posted : 10/01/2021 2:16 pm
(@ncsucpe)
Active Member

I just got a total system freeze and reboot.  This is with the latest Big Sur beta and your latest SoftRaid Beta.  I don't know if it was your driver or not.

John

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Posted : 15/01/2021 9:35 am
(@softraid-support)
Member Admin

I also need a SoftRAID Tech support file, can you attach one? The M1 machines do not yet allow debugging, though, so it can be difficult or impossible to figure out what is happening.

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Posted : 15/01/2021 10:34 am
(@ncsucpe)
Active Member

I think I hijacked an M1 thread.  This is an Intel mac.  I am attaching the support file.

John

 

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Posted : 15/01/2021 10:39 am
(@softraid-support)
Member Admin

@ncsucpe

I guess you did. Did this happen at shutdown? It is most likely. there is a bug in macOS, when there are 12 or more drives (approxiimately), it panics on shutdown. this looks like that bug. We have reported it. If we can work around it ourselves, we will do so in a future version of SoftRAID.

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Posted : 15/01/2021 11:10 am
(@ncsucpe)
Active Member

No. It froze while working and the internal keep alive timer rebooted the system. 

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Posted : 15/01/2021 11:18 am
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