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Kernel Panics - Mac Mini M1 16GB MacOS 11.4 Beta

(@deadesq)
Active Member Customer

I've managed a work-around for now, but I'm getting kernel panics every morning when I turn on my Mac Mini M1, 16GB running 11.4 Beta (Build 20F5046g), connected to a ThunderBay RAID 5 with 4x2GB Toshiba drives using an Apple Thunderbolt 2->3 adapter.  I was having the same issue on 11.3, too, so I don't know if the new beta is the source.  The tech support log is attached, but I was unable to upload a text file of the kernel panic log.  The first few lines are as follows.  Hopefully it will help.

panic(cpu 0 caller 0xfffffe002f8d5798): "dart-apciec1 (0xfffffe23334c4000): DART(DART) error: SID 2 write protect exception on write with DVA 0x80074000 (TTBR 0 SEG 0x40 PTE 0x1d) ERROR_STATUS 0x82000488 TIME 0xb93bd6fe6 TTE 0x170b5052c001 AXI_ID 0)"
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 20F5046g
Kernel version: Darwin Kernel Version 20.5.0: Thu Apr 15 05:31:18 PDT 2021; root:xnu-7195.120.38.111.1~4/RELEASE_ARM64_T8101
Fileset Kernelcache UUID: 615809CDB4F0A01AF4AB07A3C58C17BE
Kernel UUID: FD028752-4986-3772-8987-33E57D3A2F9A
iBoot version: iBoot-6723.120.33.0.1
secure boot?: YES
Paniclog version: 13

The workaround is to unplug the Thunderbay before startup, and plug it back in after the Mac is fully booted.  The kernel panic happens immediately upon login, with a brief flash of a pink screen.  Not sure it's related to SoftRAID, but I was running the Mac for a couple months waiting for the update to SoftRAID, and I never had the kernel panics during that time, even with other single drives attached to the Thunderbolt 3 port.   

Not a critical issue with my workaround, but I'm hoping this will help others and lead to a solution.  Happy to answer questions.

 

Quote
Topic starter Posted : 11/05/2021 10:29 am
(@softraid-support)
Member Admin

I suspect this won't happen with a clean install. Did you know you have a pile of unsigned extensions? I am surprised SoftRAID is able to load the driver.

here are lenghty instructions, which will help you delete them all. unsigned extensions cannot load in Big Sur. and some older extensions can cause problems, such as the HP printer driver from 2013.

I also wonder if the NTFS driver is partially responsible. It has been correlated before, so lets do this test: delete all the unsigned and unknown extensions per below. then delete the HP , Dymo  and logmein drivers.

I wonder about the google driver, it is dated 1980, which can cause issues, perhaps reinstall it. But leave the NTFS driver. Restart and see if you get the panic.

If you do, then delete that driver and see if the problem goes away.

 

Instructions:

Open a System Profiler report (about this Mac).

Under the Software tab on the left, find and Click extensions
Now click on the "obtained from" column on the upper right.
Expand the upper window:
The middle bar pulls down, so you can view more extensions in the window and also have room below to see the information about each extension as you click on it. I would make it about half way.

Now, scroll all the way to the bottom, where you see "not signed" extensions in the Obtained from column. Every one of those must be deleted.

You also need to delete all the older signed extensions, especially printer extensions

When you click on any extension in this window, the lower half window has details. You want the location, i.e, path to the file

The "location" is the path to the extension. You can select this path and "copy" it.

the remove command in terminal is this:
sudo rm -r
Then you need to make sure there is a space after r, then paste in the path

For example, if you were deleting an extension like an HP Printer, commonly an issue, its "location" is this:
/Library/Extensions/hp_io_enabler_compound.kext

So the terminal command will be this:
sudo rm -r /Library/Extensions/hp_io_enabler_compound.kext

After you delete all the unsigned and unknown extensions, delete the 3 identified developer extensions above.

When all are deleted, then paste these two commands into terminal to reset the extensions cache:

sudo kmutil clear-staging

sudo kextcache -i /

 

restart and test.

 

Delete the NTFS driver with the same method, including the two extensions to clear the extensions cache:

sudo kmutil clear-staging

sudo kextcache -i /

 

ReplyQuote
Posted : 11/05/2021 11:48 am
(@tma-one)
New Member

"dart-apciec1 (0xfffffe23334c4000): DART(DART) error: SID 2 write protect exception on write with DVA 0x80074000 (TTBR 0 SEG 0x40 PTE 0x1d) ERROR_STATUS 0x82000488 TIME 0xb93bd6fe6 TTE 0x170b5052c001 AXI_ID 0)"

This looks a lot similar to the error I see in my kernel panics on the other m1/Big Sur thread. In my case it is indeed a fresh install, without any other kernel extension besides the SoftRAID kernel extension. It is also worth noting that the kernel panics happened during the release (11.3.1) version of BigSur as well as the 11.4 now. 

ReplyQuote
Posted : 11/05/2021 12:09 pm
(@deadesq)
Active Member Customer

I did all of the above--thanks for flagging the extensions from older systems.  I probably should have done a clean install....

But, the problem persists.  As soon as I enter my password at login, the screen freezes, flashes pink, and reboots.  I unplugged the Thunderbay, rebooted, and it started normally.  Here's the kernel panic again, and I'm attaching an updated

tech support report:

panic(cpu 0 caller 0xfffffe0023835798): "dart-apciec1 (0xfffffe2332fd4000): DART(DART) error: SID 2 write protect exception on write with DVA 0x80074000 (TTBR 0 SEG 0x40 PTE 0x1d) ERROR_STATUS 0x82000488 TIME 0xb7272f7c8 TTE 0x170b4741c001 AXI_ID 0)"
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 20F5046g
Kernel version: Darwin Kernel Version 20.5.0: Thu Apr 15 05:31:18 PDT 2021; root:xnu-7195.120.38.111.1~4/RELEASE_ARM64_T8101
Fileset Kernelcache UUID: 615809CDB4F0A01AF4AB07A3C58C17BE
Kernel UUID: FD028752-4986-3772-8987-33E57D3A2F9A
iBoot version: iBoot-6723.120.33.0.1
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x000000001a660000
KernelCache base:  0xfffffe0021664000
Kernel slide:      0x000000001b1a4000
Kernel text base:  0xfffffe00221a8000
Kernel text exec base:  0xfffffe0022274000
mach_absolute_time: 0x465c329a
Epoch Time:        sec       usec
  Boot    : 0x609abc27 0x0008e9aa
  Sleep   : 0x00000000 0x00000000
  Wake    : 0x00000000 0x00000000
  Calendar: 0x609abc51 0x000eabd1
 
CORE 0 recently retired instr at 0xfffffe00223e4f3c
CORE 1 recently retired instr at 0xfffffe00223e63f0
CORE 2 recently retired instr at 0xfffffe00223e63f0
CORE 3 recently retired instr at 0xfffffe00223e63f0
CORE 4 recently retired instr at 0xfffffe00223e63f4
CORE 5 recently retired instr at 0xfffffe00223e63f4
CORE 6 recently retired instr at 0xfffffe00223e63f4
CORE 7 recently retired instr at 0xfffffe00223e63f4
Panicked task 0xfffffe166826a1f8: 827 pages, 8 threads: pid 89: configd
Panicked thread: 0xfffffe1668cf1fe0, backtrace: 0xfffffe302986f550, tid: 2101
 lr: 0xfffffe00222c29b4  fp: 0xfffffe302986f5c0
 lr: 0xfffffe00222c2798  fp: 0xfffffe302986f630
 lr: 0xfffffe00223eb74c  fp: 0xfffffe302986f650
 lr: 0xfffffe00223dcfb4  fp: 0xfffffe302986f700
 lr: 0xfffffe002227b7e8  fp: 0xfffffe302986f710
 lr: 0xfffffe00222c2428  fp: 0xfffffe302986faa0
 lr: 0xfffffe00222c2428  fp: 0xfffffe302986fb10
 lr: 0xfffffe0022a72e0c  fp: 0xfffffe302986fb30
 lr: 0xfffffe0023835798  fp: 0xfffffe302986fda0
 lr: 0xfffffe0023835270  fp: 0xfffffe302986fe30
 lr: 0xfffffe0023834a5c  fp: 0xfffffe302986fee0
 lr: 0xfffffe00229a0fec  fp: 0xfffffe302986ff20
 lr: 0xfffffe00233e28c8  fp: 0xfffffe302986ffb0
 lr: 0xfffffe00229c7ad8  fp: 0xfffffe302986ffc0
 lr: 0xfffffe00223df9dc  fp: 0xfffffe302986ffe0
 lr: 0xfffffe002227b85c  fp: 0xfffffe302986fff0
 lr: 0xfffffe0022777f88  fp: 0xfffffe30435bbdb0
 lr: 0xfffffe0022777ae0  fp: 0xfffffe30435bbea0
 lr: 0xfffffe00227772fc  fp: 0xfffffe30435bbed0
 lr: 0xfffffe00227771c4  fp: 0xfffffe30435bbf00
 lr: 0xfffffe0022284c38  fp: 0x0000000000000000
      Kernel Extensions in backtrace:
         com.apple.driver.AppleT8020DART(1.0)[64833C76-96E2-3ED7-8C37-DC3A893CCC22]@0xfffffe0023830000->0xfffffe0023837fff
            dependency: com.apple.driver.AppleARMPlatform(1.0.2)[714CE08A-78F3-3B17-886A-AA58B7EC1640]@0xfffffe0022bd0000->0xfffffe0022c1ffff
            dependency: com.apple.driver.IODARTFamily(1)[3C2AF6ED-1EEA-3E9B-B6F2-D87CA1C38A20]@0xfffffe0024308000->0xfffffe002431bfff
         com.apple.driver.AppleInterruptController(1.0d1)[21F6BD02-BEF9-39E3-86A5-9BCB597B723A]@0xfffffe00233e0000->0xfffffe00233e3fff
            dependency: com.apple.driver.AppleARMPlatform(1.0.2)[714CE08A-78F3-3B17-886A-AA58B7EC1640]@0xfffffe0022bd0000->0xfffffe0022c1ffff
 
last started kext at 1179034454: com.apple.plugin.IOAVBDiscoveryPlugin 940.4 (addr 0xfffffe0021da8000, size 16384)
loaded kexts:
com.softraid.driver.SoftRAID 6.0.3
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com.apple.fsplaceholder 1.14.0
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com.apple.driver.usb.AppleUSBHostBillboardDevice 1.0
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com.apple.driver.AppleAOPVoiceTrigger 11.5
com.apple.driver.AppleThunderboltIP 4.0.3
com.apple.iokit.AppleBCM5701Ethernet 11.0.0
com.apple.driver.CoreKDL 1
com.apple.driver.SEPHibernation 1
com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0
com.apple.driver.DiskImages.UDIFDiskImage 493.0.0
com.apple.driver.DiskImages.RAMBackingStore 493.0.0
com.apple.driver.DiskImages.FileBackingStore 493.0.0
com.apple.filesystems.apfs 1677.120.1
com.apple.driver.AppleUSBDeviceNCM 5.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.security.BootPolicy 1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.nke.l2tp 1.9
com.apple.filesystems.tmpfs 1
com.apple.IOTextEncryptionFamily 1.0.0
com.apple.filesystems.hfs.kext 556.100.11
com.apple.driver.AppleSmartIO2 1
com.apple.driver.ApplePMP 1
com.apple.AppleEmbeddedSimpleSPINORFlasher 1
com.apple.driver.ApplePMPFirmware 1
com.apple.driver.AppleCS42L83Audio 442.26
com.apple.driver.AppleSPMIPMU 1.0.1
com.apple.driver.AppleTAS5770LAmp 442.26
com.apple.driver.AppleT8103CLPCv3 1
com.apple.driver.AppleT8020SOCTuner 1
com.apple.AGXG13G 173.28.1
com.apple.driver.AppleAVD 381
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com.apple.driver.usb.AppleUSBHostT8103 1
com.apple.driver.AudioDMAController-T8103 1.60.5
com.apple.driver.AppleSPIMC 1
com.apple.driver.AppleS5L8960XNCO 1
com.apple.driver.AppleT8103PMGR 1
com.apple.driver.AppleS8000AES 1
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com.apple.driver.AppleS8000DWI 1.0.0d1
com.apple.driver.AppleS5L8960XWatchDogTimer 1
com.apple.driver.AppleInterruptController 1.0.0d1
com.apple.driver.AppleBluetoothModule 1
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com.apple.driver.AppleBCMWLANBusInterfacePCIe 1
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com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.usb.AppleUSBUserHCI 1
com.apple.iokit.IOKitRegistryCompatibility 1
com.apple.iokit.EndpointSecurity 1
com.apple.driver.AppleDiskImages2 1
com.apple.AppleSystemPolicy 2.0.0
com.apple.nke.applicationfirewall 311
com.apple.kec.InvalidateHmac 1
com.apple.plugin.IOAVBDiscoveryPlugin 940.4
com.apple.kext.triggers 1.0
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com.apple.plugin.IOgPTPPlugin 985.2
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IOAHCIBlockStorage 332
com.apple.iokit.IOAHCIFamily 294.100.1
com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 8.1.4
com.apple.driver.AppleMesaSEPDriver 100.99
com.apple.iokit.IOBiometricFamily 1
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.AppleUSBAudio 405.39
com.apple.iokit.IOAudioFamily 300.6.1
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com.apple.driver.usb.AppleEmbeddedUSBXHCIPCI 1
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com.apple.kec.corecrypto 11.1
com.apple.kec.Libm 1
 
 
 
** Stackshot Succeeded ** Bytes Traced 267943 (Uncompressed 715216) **

 

 

ReplyQuote
Topic starter Posted : 11/05/2021 12:25 pm
(@softraid-support)
Member Admin

@deadesq

I would rather have panic logs as txt attachments, as they make the forum unwieldly

Did you try connecting 2 minutes after startup? I think that is the temporary workaround.

 

Are you also willing to try to capture a core dump from macOS on one of these crashes?

I am preparing instructions

ReplyQuote
Posted : 11/05/2021 2:29 pm
(@deadesq)
Active Member Customer

@softraid-support  I tried to attach at TXT file to the thread originally, but it doesn't allow uploads of either TXT or HTML files.  I'll be happy to help out as I can--I hate posting the entire kernel panic, too, because it just takes up too much space.  If you release TXT attachments, though, I can upload those.

ReplyQuote
Topic starter Posted : 11/05/2021 2:35 pm
(@softraid-support)
Member Admin

@deadesq

I think this is a text edit issue, it no longer has text files, you need to save and remove the extension. I will get .rtf added, I think. (there is some exploit risk, but not as much with .rtf they cannot contain executable scripts.)

ReplyQuote
Posted : 11/05/2021 3:19 pm
(@deadesq)
Active Member Customer

@softraid-support

Did you send those instructions via email?  I haven't seen anything.  Same problem this morning when I booted up.  Pink flash on login, and then kernel panic with:

panic(cpu 0 caller 0xfffffe001ad81798): "dart-apciec1 (0xfffffe2333344000): DART(DART)

Unplugged the Thunderbay, rebooted, waited 2 minute, then plugged in the Thunderbay--no issues.

ReplyQuote
Topic starter Posted : 14/05/2021 9:23 am
(@softraid-support)
Member Admin

@deadesq

I am tweaking the instructions, it should be soon.

ReplyQuote
Posted : 14/05/2021 11:54 am
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