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Problem initializing disks in SoftRaid 6.0.1

(@vinser)
New Member
Hi, I have recently purchased the new SoftRaid 6.0.1 because it is compatible with Big Sur.
When I go to initialize the disk to create a new volume, it sends me the error that the disk cannot be initialized because it is in use by another program and asks me to exit it in order to continue.
Truth is not in use by any program.
I have 4 1TB Sabrient NVMe M.2 mounted on a PCIe 3.0 16x controller card. KALEA INFORMATIQUE brand.
On a Mac Pro 2019 8 Core 32 Gb DDR4 256 GB NVMe.

Thanks for your attention.
Quote
Topic starter Posted : 07/04/2021 6:03 am
(@softraid-support)
Member Admin

Try manually unmounting the volume(s) on the disk from the desktop.

I suspect the disk is in APFS format, which the SoftRAID application does not have the ability to unmount yet.

That ability is coming soon.

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Posted : 07/04/2021 9:49 am
(@tchat)
Active Member

Hi, I have the same error message here.

SoftRAID is my only running program and yet it can't initialize any of my 4 Seagate Barracuda 4To in my OWC Thunderbay 4, all formatted in HFS+...

I'm on Big Sur 11.3.1, using SoftRAID 6.0.5

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Posted : 23/09/2021 8:33 am
(@softraid-support)
Member Admin

@tchat

If you unmount their volumes first, does it work?

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Posted : 23/09/2021 10:26 am
(@tchat)
Active Member

@softraid-support

no, it doesn't. (I unmounted them with the Finder)

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Posted : 23/09/2021 10:29 am
(@softraid-support)
Member Admin

@tchat

Attach a SoftRAID tech support file.

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Posted : 23/09/2021 10:32 am
(@tchat)
Active Member

Here you go:

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Posted : 23/09/2021 11:37 am
(@softraid-support)
Member Admin

Can you try with the current 6.1 beta?

Let me know.

http://www.softraid.com/sr_beta

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Posted : 23/09/2021 12:07 pm
(@tchat)
Active Member

@softraid-support

Ok, I've tried it and same result

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Posted : 23/09/2021 1:09 pm
(@softraid-support)
Member Admin

@tchat

Maybe they have a funny format. Lets do this:
Uninstall SoftRAID driver and restart

Run Disk Utility and erase each disk, selecting HFS as the file system (It defaults to APFS now)

Restart, run SoftRAID, and see if you can initialize the disks. Should be able to now)

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Posted : 23/09/2021 2:44 pm
(@tchat)
Active Member

Ok, I solved it but not in a completely neat way, your last protocole proposition still didn't work. I did it 5 times, same error messages.

I created a brand new session and, from there, with SoftRAID 6.0.5, could initialize my disk and create my RAID5 volume without problem, finally.

Back to my working session, the RAID5 volume mounted properly. 

So there must be something in my maine session running in the background that bugged SoftRAID...

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Posted : 24/09/2021 5:07 am
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