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Activation Lock is set when Find My Mac is turned on. I've tried to turn it off - iCloud accepts my Apple ID password to do that, but then System Prefs asks for my admin user password but won't accept it (same thing happened when I tried to install the 11.6.1 security update). Strangely, I can unlock System Pref panes just fine with the admin password. I have a second (emergency) boot drive that I'll boot into and see if I can install there.
Posted : 26/10/2021 9:32 pm
I booted into secondary drive, was able to install 11.6.1 and turn off Find My Mac. However, SoftRAID 6.2 would not open...
Posted : 26/10/2021 10:21 pm
Topic starter
Can you clarify "would not open?"
I am very interested in this, if there is a clue here.
Posted : 26/10/2021 11:14 pm
@softraid-support I had done a clean install on my Mac Pro, I had not installed the softraid software yet. I restarted several times without issue. The drives in the enclosures would mount perfect... but of course, no raid software was running. I then install softraid software and each and every restart will result in the login coming up, I enter my pass and it thinks for a few seconds.. then goes to a black screen with the folder icon flashing with a question mark. The only way I can boot up/restart is with them unplugged. Then add them after os is working.
do you want a report with one raid plugged or both? So in chronological order... make sure softraid is running, then restart and then when it doesn't work as per every single time... I'd need to unplug the raids. Not sure how softraid would be documenting this given the software wouldn't be on thx to restart, and the I need to unplug in order to actually get the Mac Pro running again.
Any advice or how you'd like me to do this so it would record the events?
side note, I also have the OWC thunderblade and accelsior pci card, both 8tb, those are inside or connected to the thunderflex 8's and again, prior to i stalling softraid software, they were mounting fine. They mount fine after I restart, if I then plug everything in. Trying to restart with them plugged in equals nope box with flashing ?
Posted : 27/10/2021 1:55 am
I've tried a few more things: I switched to a different user with admin privs and was able to install the 11.6.1 update and disable Find My Mac on my primary boot drive. I uninstalled all softRAID components and reinstalled. Driver still doesn't load (neither from the terminal). I switched to my secondary boot drive (also updated to 11.6.1) and launched softRAID, which opened its window and immediately quit. Attached is this morning's report from the primary boot volume.
Posted : 27/10/2021 8:26 am
Topic starter
Save me a SoftRAID tech support file with them plugged in after startup.
And if you can get me a panic log. You may need to save it after a startup, where you get a "report to Apple", click details, then save the text to a text edit file. Send me that also. thanks!
Posted : 27/10/2021 10:56 am
Topic starter
Immediately quit means what? It quit with no message, or put up a dialog box? What were the exact words? (The SoftRAID log does not show anything)
Can you take a photo of your Startup Security Settings screen? (shut down, hit, then hit/hold power button, click options, then pull down the menu, this is what you use to enable third party developers)
I want to make sure it is set correctly. I note no extensions are loading.
Posted : 27/10/2021 11:04 am
Immediately quit was just that - app launched, window opened and immediately closed, app not running. No dialog or message whatever. Here's my security policy - set the same on both boot volumes.
Posted : 27/10/2021 11:32 am
BTW, here's a screenshot from my system info showing OWC is an identified developer
.
Posted : 27/10/2021 11:37 am
Topic starter
Thank you. this is very weird. And what is the output to this terminal command?
sudo kmutil load -p /Library/Extensions/SoftRAID.kext
Posted : 27/10/2021 11:39 am
Same error I sent yesterday, but here it is again. (note error #71)
Error Domain=KMErrorDomain Code=71 "Could not find: Unable to get contents of boot kernel collection collection at /System/Volumes/Preboot/A8FB53E1-3280-412C-AA62-D97F3E3EF46A/boot/86CA04FBBE0D62F0C43184F7F7C533B0DE97767AF2AA520541874BA740983CAAC40C87FCDE3ECF05D05FEA46E6251A12/System/Library/Caches/com.apple.kernelcaches/kernelcache" UserInfo={NSLocalizedDescription=Could not find: Unable to get contents of boot kernel collection collection at /System/Volumes/Preboot/A8FB53E1-3280-412C-AA62-D97F3E3EF46A/boot/86CA04FBBE0D62F0C43184F7F7C533B0DE97767AF2AA520541874BA740983CAAC40C87FCDE3ECF05D05FEA46E6251A12/System/Library/Caches/com.apple.kernelcaches/kernelcache}
Posted : 27/10/2021 12:11 pm
I notice that in /Library/StagedExtensions/Library/Extensions I have:
SoftRAID.kext
EPSONUSBPrintClass.kext
CIJUSBLoad.kext
BJUSBLoad.kext
The final two are from 2016 and 2015 and were installed by system installer. Could they be outdated and causing load issues?
Posted : 27/10/2021 12:44 pm
Topic starter
I saw that, but they are notarized and marked as loadable, so I did not recommend this, but let do it.
sudo rm -r /Library/Extensions/BJUSBLoad.kext
etc
then:
sudo kmutil clear-staging
sudo kextcache -i /
and restart
Reinstall the SoftRAID driver and go t System Preferenes/Security before restarting.
That bug should have been fixed in 11.5, though, but who knows....
are you going to Montery soon?
Posted : 27/10/2021 12:53 pm
Well, that didn't change anything. I almost installed Monterey last night, but experience over three decades with Macs has taught me to wait for at least the first update. Then again, my perception is recent Mac OSes have left a lot to be desired. It's been a while since the last truly rock solid version.
Posted : 27/10/2021 2:01 pm
Topic starter
Monterey seems like mostly a bug fix version, there have not been major issues in the storage area, I cannot speak to other issues.
Posted : 27/10/2021 3:21 pm
