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Urgent! Raid Drive dissapear after upgrade to Mac Big Sur

(@binh-nguyen)
New Member

Hello, can you pls help me urgently with this:

I have SoftRaid 5.6.5 installed on Mac OS High Sierra on Akitio disclosure.

I just upgraded to MAC OS Big Sur and SoftRaid has Error: "An internal part of the SoftRaid application has stopped functioning properly. Pls quit and relaunch it". I can't see my original Raid drive in Finder anymore.

I just purchase OWC thunderbay4 with SoftRaid 6 XT license included. If I install Soft Raid 6 XT on the OWC, may I able to get my original Raid drive with full data back? What should I do first?

Thank you so much!

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Topic starter Posted : 06/10/2021 2:12 am
(@softraid-support)
Member Admin

Yes, upgrade to 6.1. Enter your 6.x XT license.

If your volume does not mount, let us know, we can help.

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Posted : 06/10/2021 10:54 am
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