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[Solved] Cannot Start SoftRaid 6.2 (M1 Monterey)

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(@mysup3rapp13)
Posts: 5
Active Member
Topic starter
 

After Installing the Latest version, I've got this error when launching the app.

I can't start at all. 

 
Posted : 12/11/2021 9:56 am
(@mysup3rapp13)
Posts: 5
Active Member
Topic starter
 

internal part of the softraid monitor has stopped

This post was modified 4 years ago by mysup3rapp13
 
Posted : 12/11/2021 10:07 am
(@softraid-support)
Posts: 9200
Member Admin
 

@mysup3rapp13

Lets try removing the SoftRAID components manually:

 

How to manually Remove/uninstall the SoftRAID driver and components:

Paste each command line below into the terminal application. You will need your normal admin password for some steps.

Delete the SoftRAID driver:
sudo rm -r /Library/Extensions/SoftRAID.kext
sudo touch /Library/Extensions
sudo kextcache -fu /

Now, Restart your computer

Remove the daemon and SoftRAID Monitor:
sudo rm /Library/LaunchDaemons/com.softraid.softraidd.plist
sudo rm /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist

Remove the SoftRAID application support directory:
sudo rm -r /Library/Application\ Support/SoftRAID

Remove all the SoftRAID preferences:
defaults delete com.softraid.SoftRAID

Remove preference files
sudo rm -r com.softraid.com

reset the extensions caches:
sudo kmutil clear-staging
sudo kextcache -i /

Restart the Mac. SoftRAID volumes will no longer mount on the desktop, but that is temporary, until you reinstall the driver.

When you run SoftRAID to install the driver, do not immediately restart. wait until the dialog box pops up to go to System Preferences/Security. "Allow" OWC as an Identified developer, now restart later when you quit System Preference, go to SoftRAID and restart.

 

Let me know if this resolves this issue.

 
Posted : 12/11/2021 10:21 am
mysup3rapp13 reacted
(@mysup3rapp13)
Posts: 5
Active Member
Topic starter
 

@softraid-support Thanks.. I had to remove all stuff related to SoftRaid/OWC files on my mac.. and It works ! 

I think you should put this manual "Clean uninstalling" somewhere officially. 

This post was modified 4 years ago by mysup3rapp13
 
Posted : 12/11/2021 10:28 am
(@softraid-support)
Posts: 9200
Member Admin
 

@mysup3rapp13

What we really need to do is fix this bug. We have a uninstall in the utilities menu, not so useful when the app cannot launch.

thanks!

 
Posted : 12/11/2021 10:40 am
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