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mac os monterey does not mount volumes managed by softraid

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(@cyberkronos)
Posts: 18
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My problem is following the installation of Mac OS Monterey 12.2.1 I have the SoftRAID v 6.2.1 driver 6.2.1 authorizes at the security level and the hardware of OWC THUNDERBAY FLEX 8 I am in Raid (1 + 0) . With 6 DD 3/3, all were perfectly functional under Mac OS Catalina, I go to Monterey and there: no problem with the SoftRAID software, all my volumes are visible, yes, but they are not mounted on Mac OS Monterey and impossible to mount them so it is impossible to use them, for software of this price I admit that I am very angry and I hope for a solution from you….

 

 
Posted : 13/03/2022 5:37 pm
(@cyberkronos)
Posts: 18
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Topic starter
 

I have Softraid PRO

 
Posted : 13/03/2022 5:58 pm
(@softraid-support)
Posts: 9200
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@cyberkronos 

When you installed under Monterey, did you "Allow" OWC as an identified developer in System Preferences/Security?

If you did not, reinstall the driver and then go there to enable the driver to load.

 
Posted : 14/03/2022 1:08 am
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support  I have allow OWC as an identified developer in systems security. ...but how do I reinstall the drivers or find them because as you can see they are already installed, very quick help would be welcome I can no longer work without my raid (1+0) thank ...

 

 
Posted : 14/03/2022 7:09 am
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

Paste this into the terminal.app (you need your admin password)

sudo kextstat -b com.softraid.driver.SoftRAID

 

This will tell you what version of the SoftRAID driver is loading.

 
Posted : 14/03/2022 12:46 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support : none

Executing: /usr/bin/kmutil showloaded --bundle-identifier com.softraid.driver.SoftRAID

No variant specified, falling back to release

Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against 

 

 
Posted : 14/03/2022 1:47 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

This tells you the SoftRAID driver is not loading. If this is intel, "reinstall SoftRAID driver". Don't restart and go to System Preferences/Security and "Allow" OWC as an identified developer.

If the option is not there, let me know. Once you allow the driver to load, you should be OK.

 
Posted : 14/03/2022 3:52 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support. where can I find a way to reinstall this driver and yes I am under iMac intel .thank 

 
Posted : 14/03/2022 6:07 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

Utilities menu in SoftRAID. If that does not trigger the System Preferences dialog box, do an uninstall driver, then restart, install the driver and that should trigger it.

 
Posted : 14/03/2022 6:09 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support

I followed your advice uninstall, restart the mac reinstall no worries in terms of security installation without problem and it does not work the driver appears on APP but does not work

 

Executing: /usr/bin/kmutil showloaded --bundle-identifier com.softraid.driver.SoftRAID

No variant specified, falling back to release

Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>

 

 
Posted : 14/03/2022 6:32 pm
(@cyberkronos)
Posts: 18
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(@softraid-support)
Posts: 9200
Member Admin
 

The SoftRAID application only displays the driver version in /Library/Extensions. (The installed version, it does not install the "Loaded" driver.)

macOS actually loads drivers from the extensions cache directory (for faster loading). These days, there are bugs in that process, where newer extensions do not get copied there. so MacOS may load different drivers than what is installed (in /Library/Extensions)

When installing a driver, you must specifically approve them, in System Preferences/Security/General, or they cannot load.

If this is M1, you muse also enable third party drivers, or no drivers can load.

 

All this makes this topic a bit complex/confusing.

Please answer this question:

Did you specifically go to System Preferences/Security/General imediately after installing the SoftRAID driver and "Allow" OWC as an identified developer.

I think you did not, as the driver is still blocked from loading.

 
Posted : 14/03/2022 10:49 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support

 

 
Posted : 15/03/2022 2:02 am
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

You need to authorize third party authorized developers.

Otherwise SoftRAID cannot install the driver.

And, when you install the driver, you need to go back here and "Allow" OWC as an identified developer.

 
Posted : 15/03/2022 11:13 am
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

When you reinstalled the driver, did you "Allow" OWC? Did macOS pop up a dialog box pointing you there?

It may take a few seconds, but if you do not restart, you should get that macOS dialog box pop up.

 
Posted : 15/03/2022 11:14 am
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