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mac os monterey does not mount volumes managed by softraid

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(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support

so I started again, uninstalled, restarted and reinstalled the driver, I did not have a request from system preference / security and privacy, but a pop-up appeared and asked me for my apple pass to authorize a change (which allowed to install or uninstall the drivers moreover I did not have a request to restart once installed ... and it still does not work ......

cyberkronos$ sudo kextstat -b com.softraid.driver.SoftRAID
Password:
Executing: /usr/bin/kmutil showloaded --bundle-identifier com.softraid.driver.SoftRAID
No variant specified, falling back to release
Index Refs Address Size Wired Name (Version) UUID <Linked Against>
imac-27-pro-MILLENNIUM:~ cyberkronos$

 

 
Posted : 17/03/2022 12:58 am
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

 
Posted : 17/03/2022 1:05 am
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

You are not getting the System Preferences/Security/General pane to show the ability to "Allow" OWC as an identified developer. This is just something to set the path to the application for the Monitor.

Paste this into the terminal. This is a check to see if macOS is quarantining the driver:

 

sudo xattr /Library/Extensions/SoftRAID.kext

 

If it is quarantined, it  will show, otherwise blank.

 

 
Posted : 17/03/2022 1:22 am
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support

cyberkronos$ sudo xattr /Library/Extensions/SoftRAID.kext

Password:

com.apple.quarantine

imac-27-pro-MILLENNIUM:~ cyberkronos$ 

 

 
Posted : 17/03/2022 6:26 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

 
Posted : 17/03/2022 8:50 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

Can you also check if the razor driver is quarantined?

cyberkronos$ sudo xattr /Library/Extensions/RazerHid.kext

 
Posted : 18/03/2022 12:06 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support

Last login: Fri Mar 18 19:42:36 on ttys000

cyberkronos@imac-27-pro-MILLENNIUM ~ % sudo xattr /Library/Extensions/RazerHid.kext

Password:

cyberkronos@imac-27-pro-MILLENNIUM ~ % sudo xattr /Library/Extensions/SoftRAID.kext

com.apple.quarantine

cyberkronos@imac-27-pro-MILLENNIUM ~ %      

 

seulement vos drivers ......???

 
Posted : 18/03/2022 1:46 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

This explains the cause, at least.

You can remove quarantine on each driver. Here is the SoftRAID command:

sudo xattr -r -d com.apple.quarantine /Library/Extensions/SoftRAID.kext

 

Apply this to the other drivers also. At least the quarantine issue is resolved.

Now, restart and see if SoftRAID app can launch.

 
Posted : 18/03/2022 3:55 pm
(@godangermedia)
Posts: 8
Active Member
 

I had exactly the same problem– OWC ThunderBay not mounting even though volumes showed in SoftRAID v6.2.1 (with OS 12.2).

I installed/uninstalled about 5 times before I FINALLY just opened System Preferences/Security/General window ahead of the SoftRAID installation and it wasn't until then that I could see the "Allow" request show up.

I wish they'd make it more obvious:  Either make that window show up on top of all else when permission is needed, or at least let that Allow request persist longer. :(

Anyway... glad I saw this post and that I now have drives mounted on new Mac Studio.

 
Posted : 19/03/2022 1:18 am
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support 

quarantine off

cyberkronos@imac-27-pro-MILLENNIUM ~ % sudo xattr -r -d com.apple.quarantine /Library/Extensions/SoftRAID.kext

Password:

cyberkronos@imac-27-pro-MILLENNIUM ~ % 

  [Restauré 19 mars 2022 à 07:20:36]

Last login: Sat Mar 19 07:19:45 on console

Restored session: Sam 19 mar 2022 07:17:29 CET

cyberkronos@imac-27-pro-MILLENNIUM ~ % sudo xattr /Library/Extensions/SoftRAID.kext

Password:

cyberkronos@imac-27-pro-MILLENNIUM ~ % sudo xattr /Library/Extensions/SoftRAID.kext

cyberkronos@imac-27-pro-MILLENNIUM ~ % sudo xattr /Library/Extensions/RazerHid.kext

cyberkronos@imac-27-pro-MILLENNIUM ~ % 

 

but don't work

 

apres redémarrage de l'iMac et verification du com.apple.quarantine.  

montage du volume toujours impossible 

 

 
Posted : 19/03/2022 1:30 am
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

Please attach a new SoftRAID tech support file. Lets make sure the driver is loading.

 
Posted : 19/03/2022 12:07 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@godangermedia 

Hope you enjoy the Studio, it should be incredibly fast!

Apple Security keeps implementing new processes for driver installs and it is not stable yet. We hope they settle on a solution that developers can count on. Once that happens, we can perhaps write code to make sure this option is seen by users.

The user experience in macOS for professional/prosumer users is pretty poor right now. Out of the box, Macs' work great. Start adding advanced components and all kinds of obstacles pop up.

 
Posted : 19/03/2022 12:11 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support

 

 
Posted : 19/03/2022 3:05 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@cyberkronos 

No the SoftRAID driver is not loading.

If you "reinstall SoftRAID driver", before restarting, go to System Preferences/Security/General, is it available to "Allow" OWC as an identified developer?

 
Posted : 19/03/2022 6:03 pm
(@cyberkronos)
Posts: 18
Eminent Member
Topic starter
 

@softraid-support

no, it does not offer me the possibility of validating OWC, so I uninstalled, reinstalled with system preference / security and confidentiality / general open to see if the validation proposal appeared but nothing at all this happened and I wonder find myself in the same situation as at the beginning driver not supported and my raid (1+0) is in curtain, impossibility to use it is with the time passed since my call for help I also lost my taff what don't leave me many choices about you ...

 

 
Posted : 05/04/2022 3:47 pm
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