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(@troydittman)
New Member

@softraid-support sorry not sure what a SoftRaid tech support file is. It happens during start up of the computer. I have a 2020 mac mini running an M1 chip. With a Thunderbay 4- Thunderbolt 3.

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Posted : 25/01/2022 12:24 pm
(@softraid-support)
Member Admin

@troydittman 

Save one from the SoftRAID Utilities menu, with the disks attached.

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Topic starter Posted : 25/01/2022 1:46 pm
(@henrik)
New Member

I'm travelling so I can't test it out.. Just wondering if the MacOS 12.2 update has done anything for the kernel panic problem?

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Posted : 28/01/2022 2:48 am
(@softraid-support)
Member Admin

@henrik 

No.

SoftRAID 6.2.1 assists with Time Machine issues, but the main panic on RAID 5 is still waiting for a formal fix.

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Topic starter Posted : 28/01/2022 10:43 am
(@henrik)
New Member

@softraid-support I asked about the new update from apple - your answer is about an update from softraid??? 😆

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Posted : 28/01/2022 10:24 pm
(@softraid-support)
Member Admin

@henrik 

12.2 does not fix this, no.

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Topic starter Posted : 29/01/2022 4:11 am
(@papaskitch)
Eminent Member

@softraid-support

Well, it was a pretty long run without a problem but I woke up to see there was a panic a few hours ago. Currently running macOS 12.2 and SoftRAID 6.2.1 b9 with my Thunderbay in a raid4 configuration. Support file and crash log attached.

Thanks,

Tony

 

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Posted : 31/01/2022 8:04 am
(@softraid-support)
Member Admin

@papaskitch 

The good news, a separate issue. this is a time out bug.

It looks similar to one I have been tracking on an M1 max, where (I was specifically testing Time Machine), putting the machine to sleep allowed a kernel panic restart. On my test machine, I had a monitor, but after I got the panic, I saw it nearly every time I let it sleep overnight.

SoftRAID is not in the backtrace, I do not know if this crash is exclusive to SoftRAID volumes or not, we are trying to narrow it down, but it may take a while.

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Topic starter Posted : 31/01/2022 9:03 am
(@sauvegv)
New Member
Posted by: @softraid-support

@papaskitch 

The good news, a separate issue. this is a time out bug.

It looks similar to one I have been tracking on an M1 max, where (I was specifically testing Time Machine), putting the machine to sleep allowed a kernel panic restart. On my test machine, I had a monitor, but after I got the panic, I saw it nearly every time I let it sleep overnight.

SoftRAID is not in the backtrace, I do not know if this crash is exclusive to SoftRAID volumes or not, we are trying to narrow it down, but it may take a while.

«...putting the machine to sleep allowed a kernel panic restart...» It is exactly what's happening to me since upgrade to Monterey 12.2

I have an 2019 iMac and and Thunderbay 4 Thunderbolt 3 enclosure and I'm not using Softraid xt lite 5.8.4 at all — in fact I've uninstalled it to see if it would resolve my problem.

The restart never happens during the day when I put my machine to sleep for 3-4 hours — in fact the screen goes black but the computer never really sleeps more than 1 min. it goes back on with disk activity for a minute or 2 then goes to sleep for 10 sec. and the cycle repeats. Eventually after more than 4 hours the Mac restarts with a message to advise of a problem. 

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Posted : 01/02/2022 2:59 pm
(@softraid-support)
Member Admin

@sauvegv 

Can you test with the latest SoftRAID beta?

 

http://www.softraid.com/sr_beta

(uninstall driver)

Run the beta, install the driver and "Allow" OWC.

 

let me know.

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Topic starter Posted : 01/02/2022 9:00 pm
(@sauvegv)
New Member

@softraid-support: this morning I've installed the beta version. Everything went smoothly and on the opening Softraid listed all my disks — only Time Machine disk appeared with the Softraid icon -blue dot- in the window (not on my desktop). All disks were recognized as non-RAID and all are OK after SMART test. 

Yesterday I've have checked  all my external disks using the disk utility (opened in recuperation mode i.e. restart holding «command+r») S.O.S. function. For the first time since update to Monterey 12.2 I did not have a Kernel panic during the night. But my iMac did not stay in Sleep mode either.  

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Posted : 02/02/2022 7:13 am
(@softraid-support)
Member Admin

@sauvegv 

Good start. If we can resolve most of these Time Machine issues, it will be good.

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Topic starter Posted : 02/02/2022 7:18 am
(@maximegoussephoto)
Active Member

@softraid-support does this solve the raid5 issue ?

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Posted : 02/02/2022 8:20 am
(@softraid-support)
Member Admin

@maximegoussephoto 

No, we are still waiting for Apple on this.

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Topic starter Posted : 02/02/2022 8:55 pm
(@papaskitch)
Eminent Member

@softraid-support 

Is this one more of the same?

Tony

This post was modified 10 months ago by papaskitch
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Posted : 03/02/2022 1:43 pm
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