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Sharing problem after switch to 6.2.1

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(@endymion)
Posts: 15
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Topic starter
 

I have been sharing a Thunderbay RAID drive on the network where I would dump files daily on it from a Windows 10 machine.  I upgraded SoftRaid to 6.2.1 and can no longer access the shared drive.   It keeps asking for and rejecting the credentials for the disk.   I've tried unsharing/resharing the drive multiple times and rebooting both computers a number of times.   I tried a second Window 10 machine with the same results.   I've confirmed the credentials are correct.   I went from sharing a few minutes before the 6.2.1 upgrade to being unable to access the drive a few minutes after the upgrade.

 

Any ideas?

John

 
Posted : 16/02/2022 2:37 am
(@softraid-support)
Posts: 8052
Member Admin
 

Reinstall the 6.2 driver.

I had a couple reports of sharing issues. I tried reproducing this, but SMB sharing was working OK.

Maybe the difference is I created the share with 6.2.1, I am not sure yet.

 
Posted : 16/02/2022 3:02 am
(@endymion)
Posts: 15
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Topic starter
 

Where do I find the 6.2 dmg on the site?

 
Posted : 16/02/2022 11:13 am
(@softraid-support)
Posts: 8052
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@endymion 

Here is a link:

https://softraid.com/updates/SoftRAID%206.2.dmg

 
Posted : 16/02/2022 11:27 am
(@endymion)
Posts: 15
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Topic starter
 

I have verified that switching back to 6.2 has resolved the sharing problem.

 

 

 
Posted : 16/02/2022 2:44 pm
(@softraid-support)
Posts: 8052
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@endymion 

Are you sharing with two macs? Or sharing from the mac to Windows clients that is not working?

I did not see this when trying to test.

 
Posted : 16/02/2022 6:53 pm
(@endymion)
Posts: 15
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Topic starter
 

@softraid-support 

I am sharing a Thunderbay 4 raid volume on my iMac Pro.   I am connecting to the shared drive from a windows 10 machine.   

 
Posted : 16/02/2022 9:25 pm
(@endymion)
Posts: 15
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Topic starter
 

If it helps, here is info on the share:

 

SharedDrive
 
Posted : 16/02/2022 9:33 pm
(@softraid-support)
Posts: 8052
Member Admin
 

Does the share fail from inside your network? Or only when users are accessing from outside the network?

Does it work from another Mac, if you know?

 
Posted : 17/02/2022 12:16 am
(@softraid-support)
Posts: 8052
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@endymion 

Can you attach a SoftRAID tech support file on the host computer?

Also, if you are running 6.2.1 and create a brand new share, does that work? (differentiating between an existing vs a new share point)

 
Posted : 17/02/2022 1:36 pm
(@endymion)
Posts: 15
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Topic starter
 

It did fail from inside my network.  I am not trying to access it from outside my network.   I didn't try from another MAC. I've attached the support file (from my installation of 6.2; 6.2.1 has been removed from my system).   I did try creating a new Sharepoint when I was running 6.2.1 and sharing it but it had the same problem.  The sharepoint was on the main Mac drive on my desktop.

 

 
Posted : 17/02/2022 9:26 pm
(@softraid-support)
Posts: 8052
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@endymion 

Thanks, I have someone in house with a PC who is going to set it up in the next few days.

 
Posted : 17/02/2022 10:09 pm
(@endymion)
Posts: 15
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Topic starter
 

Ok, I'm fine now on 6.2.

 
Posted : 17/02/2022 10:46 pm
(@softraid-support)
Posts: 8052
Member Admin
 

@endymion 

There is a solution.

In System Preferences/Sharing, click the + under the sharing pane, to share the SoftRAID volume, as if it were a folder. that will work.

 
Posted : 22/02/2022 10:11 pm
(@endymion)
Posts: 15
Member
Topic starter
 

@softraid-support 

 

I did try that on 6.2.1 and it didn’t work for me.  One interesting observation was that I had first tried sharing though the info dialog for the drive after noticing it wasn’t accessible.  I then went to the system preferences sharing and saw two entries for the shared drive.  I deleted both then added the share again which didn’t work.  

 
Posted : 22/02/2022 10:24 pm
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