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Managing Disks - Certify, Verify, Initialize
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Topic starter
Hi!
Based on https://softraid.com/pages/features/testing_disks.html#smart_testing article is it possible to disable SMART monitoring and test (disable completely all). I need to verify why i get so many "Aborted by host 90%" records in log (see attachment). If you calculated Power On difference you get 24 hours difference.
12197 h - 12167 h = 30 h (looks like computer shutdown for 6 hours)
12167 h - 12143 h = 24 h
12143 h - 12119 h = 24 h
12119 h - 12095 h = 24 h
Looks like SoftRAID doing that - "It also runs the SMART test every 24 hours while your Mac is running." Strange that records duplicate on same Powen On time.
Thanks.
Posted : 02/10/2018 3:50 am
There is a SoftRAID disk preference to check SMART. You can disable it. (You need to restart to force the change to take effect)
let us know if this is the cause of this problem. We will investigate it.
Posted : 02/10/2018 7:21 am
Topic starter
Do you mean (see attachment)?
Posted : 02/10/2018 3:45 pm
Yes
Posted : 03/10/2018 12:25 pm
Topic starter
Without changes.
Let's see if it helps I have disabled /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist.
{
Disabled = 1;
EnvironmentVariables = {
PATH = "/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/usr/local/sbin";
};
KeepAlive = 1;
Label = "com.softraid.SoftRAIDMonitor";
LimitLoadToSessionType = (
Aqua,
LoginWindow
);
Program = "/Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.app/Contents/MacOS/SoftRAID_Monitor";
ProgramArguments = (
"/Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.app/Contents/MacOS/SoftRAID_Monitor"
);
}
Posted : 03/10/2018 1:12 pm
If you disable plist access, unpredictable things could happen. Just disable in the SoftRAID preferences pane, as you indicated you located. ;-)
Posted : 03/10/2018 4:13 pm
Topic starter
OK. Does disabled SMART settings is ignored if I have Evaluation Period Expired?
Posted : 03/10/2018 4:23 pm
Not sure, I would have to test that. I believe if it were set before the trial expired, the setting would remain as it was.
Posted : 03/10/2018 6:45 pm
Topic starter
I can confirm that SoftRAID SMART Monitoring is causing error. With disabled /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist I don't get anymore "Aborted by host 90%" records in log.
Posted : 13/10/2018 7:55 am
I will ask engineering to investigate this.
Posted : 13/10/2018 12:11 pm
Topic starter
Any progress?
Posted : 18/10/2018 4:20 pm
Not really. It appears that two devices are triggering this message.
I cannot tell what applications' log this is from, as it does not look like a standard console.log
However, if you launch SoftRAID, do you get a new entry in this log?
If so, then do this:
restart without any disks connected. Then run SoftRAID. You should not see any entries.
Connect any USB disks (only), and restart and run SoftRAID.
DO you get these log entries?
Can you narrow it down to any specific drives/enclosures?
Posted : 18/10/2018 4:29 pm
Topic starter
Errors are logged by drive itself in drive SMART SA on drive. And error log screenshot 
is from SMART Utility app.
I don't get how I can run SoftRAID without any disks connected! I still need boot disks to boot MacOS. Why SoftRAID is running two Self-Test at 24h intervals? And why they fails?
Posted : 19/10/2018 12:19 am
SoftRAID checks SMART every 24 hours, as you note. This check is on all disks.
So you do not need any SoftRAID controlled disks to test this.
Here is what I would like you to try:
restart your machine without any disks attached.
Check the SMART Utility window to see if you get any aborted messages.
(you should not of course, as only the internal is there.
Connect one disk (or if you have enclosures with multiple disks, one enclosure at a time. - you don't want to split any RAID volumes over this issue)
log out/log in. this will trigger SoftRAID to check SMART.
My guess is that this log entry is for disks that SoftRAID cannot get SMART data from. (primarily USB drives, or SSD"s which do not support SMART queries) But I am not sure, so it would be helpful if you can test for me.
Posted : 19/10/2018 12:49 pm
