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Get info strange behavior

(@andresena)
Eminent Member Customer

Hello,

I have 2 RAID-5 volumes on my Thunderbay. In both if I right click a file (any type of file) and select the "Get Info" option I only see this "--" on the "more info" panel. But, this option works as expected if I do the same thing on a file from the internal disk of my computer or any other external disk.

SoftRAID 5.8.4 - Mac OS X 10.15.6

Any ideas on how to fix this strange behavior? 

Thanks in advance.

 

Quote
Topic starter Posted : 15/08/2020 7:22 am
(@softraid-support)
Member Admin

Just tested this on a 10.15.6 system.

Both a file on the desktop (internal drive) and on a SoftRAID volume show details on "more info" tab.

 

Maybe you do not have "full disk access" enable in Security/Privacy?

 

ReplyQuote
Posted : 15/08/2020 1:39 pm
(@andresena)
Eminent Member Customer

@softraid-support It was the first thing I checked, SoftRAID has full disk access.

ReplyQuote
Topic starter Posted : 15/08/2020 4:35 pm
(@softraid-support)
Member Admin

I am puzzled then, as there is no difference in Finder between a SoftRAID volume and Apple volume, they are containers with files. the OS has a couple bugs in "about this mac", but Finder should respond identically.

What about "files and folder's"?

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Posted : 15/08/2020 5:58 pm
(@andresena)
Eminent Member Customer

I found the culprit : Spotlight index. 

I had disabled Spotlight indexing on this volumes because Spotlight was eating a lot of CPU use on my computer.

And also, I always got the message "The disk couldn't be ejected because the Finder is using it" when I try to eject one of the volumes.

I removed the volumes from the Privacy tab on Spotlight System Preferences and after indexing was finished SoftRAID volumes show details on "more info" tab.

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Topic starter Posted : 16/08/2020 9:40 am
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