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Topic starter
Recently upgraded computer to MacOS Sierra and had to go to SF 5.5.5 from 5.1, currently in evaluation mode. Used the same Thunderbolt enclosure with SoftRaid RAID 5 (3TB x 4) that I had running Yosemite.
No matter what I do, the volume will not mount. Used Disk Warrior, here is the report:
"The directory of the disk “MacHDD 9TB RAID” cannot be rebuilt. The original directory is too severely damaged. The disk was not modified. If you report this error, please mention the error code (2155, 2213 : 1972)"
Yet, the volume shows normal under SoftRAID (no errors) and was working perfectly until I upgraded to 5.5.5. I just can't mount it to see the contents.
Please help, need to recover the data from the volume.
Thanks!
Posted : 28/11/2016 1:31 pm
Contact us directly to support@SoftRAID.com and send a tech support file. We will see what we can do.
Posted : 28/11/2016 2:28 pm
Topic starter
Contact us directly to support@SoftRAID.com and send a tech support file. We will see what we can do.
Thanks. Will send momentarily.
Posted : 28/11/2016 2:37 pm
Recently upgraded computer to MacOS Sierra and had to go to SF 5.5.5 from 5.1, currently in evaluation mode. Used the same Thunderbolt enclosure with SoftRaid RAID 5 (3TB x 4) that I had running Yosemite.
No matter what I do, the volume will not mount. Used Disk Warrior, here is the report:
"The directory of the disk “MacHDD 9TB RAID” cannot be rebuilt. The original directory is too severely damaged. The disk was not modified. If you report this error, please mention the error code (2155, 2213 : 1972)"
Yet, the volume shows normal under SoftRAID (no errors) and was working perfectly until I upgraded to 5.5.5. I just can't mount it to see the contents.
Please help, need to recover the data from the volume.
Thanks!
I have this same problem, did you get anywhere with this?
Thanks Ed
Posted : 02/01/2017 7:26 pm
Contact Alsoft Technical Support. They sometimes will assist you manually to recover the data in your volume.
Posted : 03/01/2017 12:43 pm
