For clarity: The disks disappear or lock after the M1 goes to sleep (despite the fact that I have "Put hard disks to sleep when possible" unchecked in...

@softraid-support: Nope, no docks. The TB8 (under warranty) is plugged into the M1 directly using a new Apple Thunderbolt 3 Pro cable. My monitor is p...

@softraid-support: Welp, I'm back with some discouraging news. Converting the volume format from SoftRAID to Apple does not keep disks from discon...

@softraid-support So, I've narrowed down that we're looking at a disk communication issue, not a TB 8 issue. The two Toshibas are now in ...

@softraid-support Done. I'll keep you posted. (I put two OWC SSDs in bays GH.) Just received this error. From previous support posts, it looks...

@softraid-support I was going to submit a ticket, but I'll include the details here instead. Thanks so much. 1) Two different disks are ejecting: B...

@mountaincat and @steve223, I, too, am seeing these exact issues after moving my newish (Dec 2020) ThunderBay 8 from a MacBook Pro running Catalina (z...