@softraid-support It Works! Thank you for fixing this.

@softraid-support Thank you. It's (xxx)

@softraid-support Hi thank you. Yes, copy paste. Did I buy the wrong thing? My order number is 384783. I can send you my license number that appears ...

Please Softraid. What did I do that makes you not want to help me. 5 days now, submitting a ticket. Again yesterday. Posting here. Please help me.

@softraid-support I have just resubmitted at the link you specified.

Hi, no, it was here: I have now resubmitted at

Thank you. Worked like a champ. Grateful for your fast response to my question.

The other diagnostic software was Diskwarrior. Upon running diskwarrior, all 8 of my drives in Softraid now show "data and parity disk - failed". I'm ...