SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
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RE: Unclear About the Update and Support Plan

@guitarflex Pro is $99. I think we are missing a page like that, let me see if I can request something go up.

3 years ago
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RE: Unclear About the Update and Support Plan

@guitarflex Yes you can "pre-buy" renewals, it will add a year. Cost for XT is $79. Yes a Flex 8, which is our premium enclsoure, it comes with a...

3 years ago
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RE: Unable to add new drives during certification process

@thatprivacyguy I will test this to be certain. We do not track certified disks after you quit/relaunch SoftRAID. there is nothing on the disks t...

3 years ago
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RE: Time Machine not working with SoftRAID RAID5 volumes?

What you missed is Time machine now requires APFS volumes. Delete the volume and create it again, using APFS as the file system. It would be easy fo...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana Not quite:create a RAID 0 new SoftRAID volume. test. if it does not panic, then create a new RAID 5 volume and test. report If th...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana This is a "destructive test". You have a point, I was not thinking this was triggered by data copying, not just connecting the volume. ...

3 years ago
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RE: After macOs update Volume read_only

@robodean Disk Warrior can run from thumbdrive (but there is a problem with M1, it cannot, as the driver for SoftRAID will not load) So any intel s...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana We need to try two things. One may not be possible, can you delete the volume? (test with no volume, then create a new volume, it shoul...

3 years ago
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RE: After macOs update Volume read_only

@robodean Restart and try again, to unmount using Finder. See if that works. Hopefully no further sacrificial rituals required!

3 years ago
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RE: Unable to add new drives during certification process

@thatprivacyguy If they are not showing up at all, then it is a hardware issue, 100% unrelated to your certify. You can cancel the certify to test ...

3 years ago
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RE: Unable to add new drives during certification process

Yes SoftRAID should see the drives. If you run in terminal.app, diskutil list does it show the new drives?

3 years ago
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RE: After macOs update Volume read_only

@robodean Try manually unmounting the volume first.

3 years ago
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RE: After macOs update Volume read_only

You can absolutely use Disk Warrior. Give it a try. When your system shuts down, MacOS closes the volume directory on all mounted volumes, then unmo...

3 years ago
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RE: Unable to mount or rebuild 'degraded'

@asc123 The SoftRAID driver always loads in 13.5. This is a directory issue. Do you have Disk Warrior? Disk Warrior is your friend for this kind of...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana Its highly unlikely to be the enclosure, this is not a typical symptom. I think it would be a waste of shipping. there are no other sym...

3 years ago
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