SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
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RE: Raid 0 is getting fuller, even after trash bin has been emptied

This is a "feature" of APFS.It should release the space over time. Try: restart If that does not fix it, restart into "safe mode".

3 years ago
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RE: Is This Error Code A Disk Error Or Application Error? Need Definitive Answer For Critical Data

@guitarflex If you already own Pro, just deactivate it, and activate on this computer. Long enough to finish the certification.

3 years ago
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RE: Is This Error Code A Disk Error Or Application Error? Need Definitive Answer For Critical Data

@guitarflex If we encounter any errors during certify, the disk is scrapped/returned. regardless. We warranty disks that we ship for 3 years with "...

3 years ago
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RE: Expanding RAID5 by adding 2nd ThunderBay 4 Mini

@burningman My guess is close to double, not quite, but should be close!

3 years ago
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RE: Unable to mount or rebuild 'degraded'

@acgourley This is a problem, as APFS does not have a repair mechanism to fix damaged directories. How did your volume get out of sync? Kernel pa...

3 years ago
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RE: Expanding RAID5 by adding 2nd ThunderBay 4 Mini

Correct, we cannot 'add disks' to a RAID volume to make it larger. the only way is replacing drives one by one, to get the larger capacity. B is you...

3 years ago
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RE: Is This Error Code A Disk Error Or Application Error? Need Definitive Answer For Critical Data

@guitarflex That error you see is put up by MacOS. We try to suppress those when they are posted on SoftRAID disks. (MacOS does this for all "new" ...

3 years ago
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RE: Free bytes incorrect?

This is a bug. I think we fixed part of this in the soon to arrive 7.6.

3 years ago
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RE: Is This Error Code A Disk Error Or Application Error? Need Definitive Answer For Critical Data

@guitarflex No you cannot add passes to a disk, however, 3 passes is adequate for all purposes unless you suspect the enclosure has an intermittent...

3 years ago
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RE: Does the MacDrive tech included in SofrRaid Pro version, mean I dont need third party HFS readers to use the array in windows 11?

Better is get a "second seat" for your license. Its cheaper than Mac Drive Pro. MacDrive Pro will not mount RAID 5, only 1 or 0. You can also use th...

3 years ago
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RE: Kernel Panic on older Intel Based Mac with Ventura

@soluwalana This is with pulling the cable during copy, correct?We have reported this to Apple I have no idea when this will be resolved, we are no...

3 years ago
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RE: thinking to move from RAID0 to RAID5, where can I find estimates of long it takes to repair an array after replacing degraded disk in RAID5 (32tb array)?

Its a fair question. Rebuilds are relatively fast, if you replace a 16TB drive, it should rebuild in 24 hours or less. (at server, or workstation spee...

3 years ago
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RE: Is This Error Code A Disk Error Or Application Error? Need Definitive Answer For Critical Data

You can attach a SoftRAID tech support file, and I can look. The porblem is unless the disk actually reports a hard error, it is difficult to know wha...

3 years ago
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RE: identifying HD

Does your enclosure have "activity lights"? If so, use SoftRAID "blink disk light" to identify. Of not, SoftRAID might show the serial number of t...

3 years ago
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RE: Write performance on Windows 11

@carlosduhaime It should be the same time as SoftRAID 7.6 for Mac is released. I am not sure the Windows version. But it should be in about 2 weeks...

3 years ago
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