Last seen: Apr 27, 2026
@doug_rossmac-com Please attach a SoftRAID tech support file, we can take a look.
@nomatterhowgood Yes you can move all data over, create the volume, and move it back, then delete it.There are no special instructions, but if it h...
@nomatterhowgood OWC still has telephone support, but your case is being handled by the top support engineer, which is email only. Your problem is ...
@nomatterhowgood When a volume is "out of sync", it means that SoftRAID cannot guarantee all the parity data is correct. So it cannot add a disk to...
The problem is you have a disk out of sync, and a missing disk. That means effectively 2 disks are missing.You need to backup and restore at this poin...
@mangerang I assigned this to a Windows specialist. They have your screen captures and diagnostic file.
Run the Windows Diagnostic program with the drives connected. You can download it here:br />This should generate a .ZIP file - When you get a response...
@granowski Can you download the support file generator for Windows and try posting it?Run the Windows Diagnostic program with the drives connected. Yo...
@normanbumdar 64k was added for better Windows performance, it does not really matter on MacOS, in any testing I have done. So leave the default 16...
@normanbumdar We have tried working around this, but no, we have not made progress. It may not be possible, unless Apple makes an update to HFS+ or...
@midihead7 That is correct. When all the disks generate IO errors, you often have to use "recover failed disks".
@guitarflex I was just wondering how you were progressing. Good to know. If we can fix the 18.4, I will certainly let you know.
The error means the directory of the volume is damaged. Hence it won't rebuild. Missing files is another indicator. You need either restore from bac...
@meltoots Its not going to be a standard app or preference. Something dealing with security more likely. All the manual process does is use a QR...
@meltoots Its some kind of plist, we think, that is blocking this. DId you try "manual activation"? What I am curious about is if you disable inter...
