Last seen: Apr 27, 2026
@midihead7 Amphetamine won't sloe things down, either. You can look at activity Monitor, see if there is excessive memory pressure, or apps using a...
@meltoots We do not understand the cause yet. We had a user willing to send us a system to investigate, but when I got it, he did not actually do t...
@midihead7 Yes, that would fix any/all fragmentation. And, even with a relatively fill volume, it should not take forever opening folders after d...
HFS requires about 15% free space, because there are so few allocation blocks, so yes, the fullnewss of the volume could be a factor. Normally, Disk...
@meltoots Did you try deactivating ethernet and wifi, and trying manual activation? (You should get prompted when you try to enter your serial) T...
@matty No, but the power supply could have been getting weaker over time. this is all speculation, of course.
@spy90 Note: unlike the Apple forums, a panic log is not needed, they are included in a SoftRAID tech support file, and attaching that does not clu...
@matty Yes we offer enclosures without SoftRAID, for reasons like this. Note: If you get the enclosure with SoftRAID, that comes with a 3 year lice...
@matty Disks are randomly assigned disk #'s at startup.And if a volume mounts, any disk showing up later will get a higher number. Note: Please d...
@kaijujoe66 What I can see is the volume was erased as APFS. (or converted). Did MacOS ask to convert this volume to Time Machine? that would expla...
@matty Perchance are the two disks (replacement and the one ejecting) next to each other, either AB, or in CD positions? You can use Blink disk lig...
@nyc_th Yes it is under development. I cannot say more, until we are ready for a public beta
Yes it will mount fine. You can purchase SoftRAID standard (free), which has minimal features, but will let you replace a failed disk.
Can you attach a SoftRAID tech support file? this often means a rogue utility overwrote or initialized the SoftRAID status partition with data. Soft...
Just clear the IO counters. This is an old issue that sometimes happens, it essentially means the disks were asked to read from a non existent locatio...
