SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@tssrshot However, your enclosure was not connected when you saved the support file. Can you connect it, and save another and attach it?

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@tssrshot However, your enclosure was not connected when you saved the support file. Can you connect it, and save another and attach it?

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@tssrshot It should be easy. The forum has has some issues with uploading files, but we thought we fixed it. I will look into this, sorry.

1 year ago
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RE: macOS can't repair drive(s) on Thunder Bay mini

@wbsmith If you dont mind, report those crashes to alsoft, so they can fix it. I have not had issues running on Apple Silicon, but will try testing...

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@tssrshot Attach a SoftRAID tech support file and I can start looking. This is clearly not normal.

1 year ago
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RE: Short Question - Flex 8 Recommended Distance From Studio Display???

There is no closeness distance, as everything is electrically isolated. (mostly!) Just put it where you want. As long as the cable is connected tigh...

1 year ago
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RE: macOS can't repair drive(s) on Thunder Bay mini

@wbsmith I would try a clean second system install. It will not affect your existing system. Watchdog panics may be from disk hangs. First try ru...

1 year ago
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RE: macOS can't repair drive(s) on Thunder Bay mini

@wbsmith Disk Warrior. It willi save you time, over backup / restore.

1 year ago
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RE: macOS can't repair drive(s) on Thunder Bay mini

@bguiliano Yes clear the errors. IF the volume shows "failed", then use "recover failed disks" in volumes menu. I recommend validatingi the volume ...

1 year ago
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RE: macOS can't repair drive(s) on Thunder Bay mini

After a MacOS upgrade? (same recommendation)

1 year ago
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RE: macOS can't repair drive(s) on Thunder Bay mini

Sorry. This is a macOS issue/bug. When you upgrade MacOS, sometimes it does not properly unmount external volumes, and directories get damaged. It is ...

1 year ago
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