SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 31, 2026
Topics: 46 / Replies: 9138
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RE: license issue

I will look into this for a resolution for you. There were some back-end issues on the store recently, so that can be causing a delay.

2 months ago
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RE: Thunderbay 4 RAID 5 constantly spinning up and down

@curtd Plain English, this is a MacOS issue. It might be addressed in this octobers release.Your solution options are, until Apple fixes this, are:...

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

@smayer97 Sorry, no. We have never had a feature of converting Mirrors to Stripe volumes, or Converting RAID 1 Mirrors to RAID 1+0.

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

@smayer97 Yes, each drive would get a Mirror disk "behind" it.

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

@smayer97 No, we only support RAID 1+0 one way and do not support any conversion that requires moving data around the disks. (Like converting 0 to 1, ...

2 months ago
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RE: Any issues with SoftRAID version 8.6.1 and MacOS 26.4?

No, there are no SoftRAID issues. I still have the habit, when possible, to disconnect external drives when updating MacOS, but interim releases like ...

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

@smayer97 Thank you for the correction and the reference. You are right that the notation is the opposite of what I stated — RAID 1+0 is indeed a st...

2 months ago
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RE: Two Thunderbays now on one Mac. SoftRAID Standard renewal issues

@dab_owcforums Yes that is how it works. However, to avoid "reminder" notices, just get yourself a Standard license (which I think you did), to avoid ...

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

@smayer97 By definition, RAID 1+0, is a set of Mirrored RAID 0 disks. Its confusing, yes.

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

@smayer97 Agree! always update your backups when doing anything that "could" risk your data.I ran the tests, as it was not a test I had run in a while...

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

@mochidust Yes, I just tested it and it worked fine. I tested also on APFS, the harder use case.I did not remember if it "failed" to add the disks, or...

2 months ago
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RE: Two Thunderbays now on one Mac. SoftRAID Standard renewal issues

Standard is permanent licenses. Can you clarify? Are these Premium licenses? or one of each? I only see Standard licenses active on your account, whic...

2 months ago
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RE: RAID 0 to RAID 1+0 Data Loss?

Do you want me to specifically test this with 8.6.1? Is this APFS or HFS?Yes it should work and protect your data, but I have not tested this in years...

2 months ago
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RE: Thunderblade X12 mounting issue

@kashmirlse what you’re seeing is normal, and your data is safe. When you unmount the volume, Windows has already stopped all access to the file ...

2 months ago
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RE: unreliable sectors

@calbear88 Yes, also you will need to initialize the disk after certify

2 months ago
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