@vnvnvn More often cable or connection error. See if it happens again.

They appear to be healthy!

@donat Generic meant we do not have any special hardware that requires OWC software to use them. I did not mean our enclosures are "cheaply built", as...

Validate will not do anything useful in this scenario, neither will "verify disk". Unreliable sectors can be caused by more than one event, it could...

Here is what I recommend:Backup. Delete the volume certify all 4 drives. (3 passes) It won't take long on these drives. See if they pass. Send a n...

We have discussed it. There is more to it than that, but the good news is now that we can get SMART Over USB, its a viable product and may get "resure...

@donat No, our enclosures are "generic" to the system it is connected to. Only "Hardware RAID" enclosure actively block SMART data. What can be a f...

Lets try to isolate this. The list your shown is a screen capture that lists all connected devices. When you "unmount" a USB thumbdrive, Windows also ...

@sre I created an APFS FAQ on our Knowledge base pages, so other users can benefit from this reply: How much free space is recommended for APFS volum...

It took a while to get these exact docks and test, but I can confirm, with Tahoe (and later), SMART over USB works within SoftRAID. The main USB dev...

Note; free space needs to be 15% (even if 15% is a Terrabyte!), as what is important with HFS volumes are allocation blocks. There are a limited numbe...

@guitarflex no problem with that. I don't think I hae any 4TB Exos on hand, just different (larger) capacities. (testing was mostly done with Toshiba ...

@pyronaut We are in Private beta, so it is getting closer. It cannot be "public" as the beta requires custom partition maps that cannot be used with n...

@accountsthemierzwas-com Do a reinstall. Everyone has confirmed this is fixed in beta 2. One user reported some component was not installed and he ...

@kalani Kalani, are you confirming it is fixed?