SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 31, 2026
Topics: 46 / Replies: 9138
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RE: Raid will not mount.

SoftRAID is not a file system manager. It does not talk to files, it cannot "repair" a volumes interior, SoftRAID only manages the volume containers. ...

4 months ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I opened your support file, which was the state of your system when you had the problem. You were complaining about the 18.4, in THAT c...

4 months ago
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RE: SoftRaid constantly ejecting drive when Mac goes to sleep

@steve223 We are the "reporters". SoftRAID aggressively reports all such events. MacOS generally does not report this, it mostly ignores sleep disk ej...

4 months ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I did some research to figure this out and it is a diffference in how drives report trailing space. I did manage to see it, not in the ...

4 months ago
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RE: SoftRaid constantly ejecting drive when Mac goes to sleep

@steve223 Unfortunately, its not our problem to solve, its Apple's. They have made progress in recent macOS's, and I saw rumors that the next macOS ma...

4 months ago
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RE: SoftRaid constantly ejecting drive when Mac goes to sleep

@anay Lot of custom work. One comment. "SoftRAID" cannot lose track of an SSD, that would have to be MacOS. However, I do not know of any MacOS bug...

4 months ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I cannot find the correct slot to post this....I finally figured out the 18.4 issue. Its a minor SoftRAID user interface but, but prima...

4 months ago
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RE: RAID 5 Volume will not mount

@teddy_mfm_88 You need to open a formal support case for this. I do not know if this is a known issue, I do not think so, but the active support pe...

4 months ago
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RE: Apply to be a beta tester for RAID 6 capability

@filmguy When the beta expires, or you get notified a new beta is available, just use the latest version. Expired beta does not affect your volume,...

4 months ago
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RE: Certification strategy question

The only way you can do it, is run "unprotected" for 10 days.Create an 8 drive RAID 5 volume, including the new disk.Then "remove disk" and take that ...

4 months ago
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RE: Certification question

@filmguy Here is a guideline:A spare drive should be periodically re-certified to ensure it remains ready for immediate use. For mission-critical syst...

4 months ago
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RE: Apply to be a beta tester for RAID 6 capability

@filmguy Were you sent the link to the 9.0 beta? they should have been with that. You can post issues here, or send them to support@softraid.com

4 months ago
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RE: Premium License Subscription:(none) when it was just renewed in July

@pafer SoftRAID license numbers do not need to be changed any longer.

5 months ago
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RE: Apply to be a beta tester for RAID 6 capability

@filmguy There are instructions, but best is delete the 8.6.1 app. Then you cannot accidentally launch it.

5 months ago
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