@milopalmer Thanks, a lot of changes have been taking place, but we think we have cleared up most of the confusion. One major change is enclosures...

@rnb2 It is $79 but after 90 days without a support plan, it stops offering the discount. We have been sending out 50% and then 30% coupon code off...

@milopalmer This is why we ultimately went with subscriptions, to make this simpler. your license never expired, but your ability to upgrade expi...

@rnb2 Renewals are at $79 always, and additional seats are at $39. The first year usually has additional costs for supporting users. So it is $14...

I am sure Amazon sells great cup holders! Even windows compatible ones!

@rnb2 If you do not need the features, we have "standard", which is free.We have to have licenses "expire" after about 90 days, or users will simpl...

A PCI card in a Thunderbolt enclosure will get good thunderbolt performance, up to 2800 MB/s in RAID 0. THere is no major difference in that vs. an OW...

@stefferber This should be added to your account today, or worst case Monday.

It looks mounted to me. Can you be more specific on the issue? I do see an error where MacOS attempted to access the volume, but it had ejected, which...

@nicasello Post a new support file. We may have to get you a special tool to fix this.

@nicasello Make the new size 47TB

@zayphod2112 If you were making a RAID 4/5 volume, that is how it works. Even "Drobo" could not make it larger. If you want 60TB, then use RAID 0...

@nicasello What likely happened was the "tool" SoftRAID calls in MacOS did not complete. Here is a simple workaround that should work:select the vol...

Please attach a SoftRAID tech support file (Utilities menu) and I can take a look. Have you unmounted/mounted the volume as a test?

That is a bad match of sizes. A RAID volume has identical sized partitions, so the 4TB limits the volume size. It does not make any sense to try to us...