stratmoen
@stratmoen
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Joined: Jun 14, 2024
Last seen: Jul 2, 2024
Topics: 1 / Replies: 13
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

Attached is the output of the command line provided. That said the helper tool in question resides in a different directory. Directory listing of that...

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

In /Library/PrivilegedHelperTools I renamed com.OWC.HelperTool.RepairSRTool. Then when I started SoftRAID it asked me to reenter my serial number give...

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

SoftRAID monitor launches and a circle appears on the bar at the top of the desktop. The monitor indicator is blue.

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

I uninstalled and the generic driver loads. Launching the SoftRAID app results in the error shown in the first post in this thread. The OS is 12.7.5...

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

These errors are logged by your app. What is error code 153 and warning 154? Jun 26 17:50:17 - SoftRAID Application: Warning: code 154 (internal...

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

I did an install in place. Is there an easy way to create a new area on the drive for a clean install?

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

@softraid-support Never installed any IT management software. Reduced security in place and logged in as an Admin. Also as suggested tried creating...

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

Created a new admin account, launched SoftRaid from that account and the same error encountered.

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

The uninstall removed the soft raid tool but I had a copy of the command line tool. Diagnostic file attached.

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

@softraid-support Successfully uninstalled with " Uninstalling all SoftRAID components... SoftRAIDTool: All SoftRAID components uninstalled suc...

2 years ago
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