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v5.8.4 requires different type of serial to one I purchased

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(@edithound)
Posts: 2
New Member
Topic starter
 

Hi there,

I’m running SoftRAID Lite 5.8.4 on a Mac Pro running macOS 10.10.5 (Yosemite).

I’ve just purchased a SoftRAID Lite license/serial.

This version requires a serial number with 25 characters in 5 sections. The serial I’ve received is 20 characters in 4 sections.

I assume this is to do with the fact I have purchased a license for version 7.6.

This was my only option for purchasing after following the links from within the app.

Is it possible to obtain a serial that will work with my version?

Thanks

 
Posted : 02/11/2023 7:05 pm
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(@softraid-support)
Posts: 9200
Member Admin
 

send a email to support at softraid com

Include the license you just received. I can change that to a 5.x license for you.

 
Posted : 02/11/2023 10:10 pm
(@edithound)
Posts: 2
New Member
Topic starter
 

Sent one to OWC support before your reply, they've fixed me up.

Thanks!

 
Posted : 02/11/2023 10:26 pm
(@djorason)
Posts: 1
New Member
 

I have the same here, could anyone help me?

 
Posted : 27/10/2024 3:31 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@djorason 

What MacOS version are you using? You just purchased a new license to SoftRAID Premium?

 
Posted : 27/10/2024 4:46 pm
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