Sent this to tech support as well.
M1 mini
Big Sur 11.6.2
2xThunderBay8 with 3 RAID5 volumes
SoftRAID 6.2
We moved 2 Thunderbay 8s to a new M1 mini and got a kernel panic within 12 hours.
SoftRAID 6.2 installed, each Thunderbay on it's own TB3 interface using OWC cables.
The M1 had security kernel extensions allowed and modifiable according to yours and Apple's instructions. The OWC drivers load and update fine.
After kernel panic, 3 new drives, with only 100 days of service, from a single Thunderbay, now report i/o errors and need to be replaced.
According the critical issues page on softraid site, I upgraded SoftRAID to beta 6.2.1b7
Kernel Panic running SoftRAID 6.2
In this panic, the 6.2 driver was loaded. Do a "uninstall SoftRAID all components" uninstall. restart, launch SOftRAID, and install the driver again from 6.2.1 b7. MacOS does not always reset the "stagedExtensions", leaving older driver versions in the cache to load.
Curious if the panic happens in b7. This is a different panic, so attach a SoftRAID tech support file. And any information you can provide to what steps you take, or what you are running when this happens.
To clarify, only 2 installs of the driver have happened. The panic occurred with the 6.2 driver installed. Once the 6.2.1b7 driver was installed over it, the panics have not occurred.
The panics occurring with driver 6.2 happened within the first 12 hours of running it with no other inter-operation. It just happened.
One of the ThunderBay 8s, on restarting, now shows 3 of it's new drives as having i/o error and with a recommendation of replacing.
I sent the tech report to OWC support and am happy to post here as long as it is only accessible by OWC?
I think the drives show "IO errors". not Predicted failure.
then clear the IO counters (errors only) (utilities menu) and you are good.
@softraid-support Thanks very much for your help. Errors cleared.
Also currently validating the volume. I don't expect issues, however.
Thanks!
Hello, i am new, my first post here,
i have the b13 (updated from the previous beta) with an OWV Thunderbay Mini Enclosure (brandnew) with Firmware 43.1 with 4 Samsung 870 2TB QVOs and my Macmini (9,1) restart once or twice a day. It make no difference if i configure the 4 SSDs as Raid 5, 4 or 10 Volume.
There is another Thunderbolt (2) Drive, a Lacie 2Big connected.
OWC connected, crash, restart, OWC disconnected, all good.
The MacMini did come with Monterey, i 've downgraded it to Big Sur, csrutil diable is configured. everything works fine, performance is great and than, the mac restarts. With SR 6.2 it happened 1 - 3 times a hour, depends on how many data i've copied.
Any idea or workaround.
I want use the Mac as Mailserver (Kerio Connect), wich works fine with BigSur and the Thunderbolt 2 Lacie Drive.
Thank you
Dirk
You can enable CSR again, it only needed to be disconnected in early Catalina releases.
Do you still have the Monterey volume, so we can debug the crashes?
Thank you for your prompt reply. No, the Mac is completely on BigSur, no more Monterey partition. Does it make a difference if I eneable csr? At the moment I only have remote access to the Mac. What can I do to enable you to debug the crashes?
thx
enable it the same way, booting with command r then csrutil enable in terminal.
"report to Apple" when you get a panic, after restart, then save the text into text edit (plain text), named .txt. Post that and a suport file from SoftRAID.
@softraid-support i've send you the report from the utility menu (my software is in german, report for technical support in english?)
@softraid-support i only have remote access at the moment. and command r doesn't work, it is a M1 Mac Mini. And does it make a difference?
I'll do that after the next crash/restart (post the report here)
Thank You
Something new, the documents (icons) you can see are all folders. the CCC backup plan does work (now CCC 6, i've updated from CCC 5 - 10 minutes ago) and i can not see anything in those folders.
it happens only at the - now Raid 10 Volumen, created with Softraid b13
any idea?
next, if open die ssd with double click, this happens in streaming protocol: (this was on double click)
fehler 22:21:28.938359+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.939867+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.941409+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:28.943800+0100 Finder Could not get resource properties for URL: <private> with error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSURL=<private>}
fehler 22:21:28.944884+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.945981+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.946821+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.947954+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.948801+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.949914+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.950748+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.952409+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.953248+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.954037+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:28.956305+0100 Finder Could not get resource properties for URL: <private> with error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSURL=<private>}
fehler 22:21:28.957231+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.958051+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.958842+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.959649+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.960416+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.961220+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.962275+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.963084+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:28.961906+0100 Finder SFBrowserCallBack (node = <SFNode 0x6000017fa580>{domain = Network})
fehler 22:21:28.963933+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.964718+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:28.967859+0100 Finder Could not get resource properties for URL: <private> with error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSURL=<private>}
fehler 22:21:28.969799+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.971453+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.973427+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.974770+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.975564+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.976372+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.977688+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.979408+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.980789+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.982151+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:28.987441+0100 Finder Could not get resource properties for URL: <private> with error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSURL=<private>}
fehler 22:21:28.989293+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.991046+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.992959+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.994422+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.995810+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.997503+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:28.999123+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.000411+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.001476+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.002582+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:29.005906+0100 Finder Could not get resource properties for URL: <private> with error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSURL=<private>}
fehler 22:21:29.007605+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.008543+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.009394+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.010375+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.011148+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.013561+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.018639+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.019517+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.020406+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.021375+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:29.023566+0100 Finder Could not get resource properties for URL: <private> with error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSURL=<private>}
fehler 22:21:29.024602+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.025490+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.026629+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.027421+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.028187+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.028995+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.029769+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.030561+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.031856+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.033030+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
standard 22:21:29.036778+0100 Finder Could not get resource properties for URL: <private> with error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSURL=<private>}
fehler 22:21:29.037632+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.038409+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.039228+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.040244+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.043613+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.045372+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.046084+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
fehler 22:21:29.046936+0100 Finder TCFURLInfo::OSStatusFromCFErrorShallow CFError = Error Domain=NSCocoaErrorDomain Code=258 UserInfo={NSURL=<private>}
the uptime of the mac is now 17 hours 30 minutes
And the i/o counter in Softraid is freezed on all Softraid disks and volumes, but without errors.