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What files have my SoftRAID5 license information so I can restore from backup?


(@ekleinbussink)
Active Member
Joined: 5 months ago
Posts: 8
Topic starter  

I just got off the phone with customer service who said the serial number find tool would help me out, but I restored my old /Applications/Softraid5.8.4 directory using time machine, and the tool still did not find the license. Can you be more specific as to where the tool is looking for this information?

I have my original sales invoice when purchased the license from OWC, however that is apparently not enough for them to have am SI documentation with the CD SN, but instead need the tool to discover the cryptic number...

 

Anyways.. if you can provide a filename or path, that would be ideal and I will extract it and provide it so I can do the upgrade process.


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(@softraid-support)
Member Admin
Joined: 6 years ago
Posts: 3838
 

Can you send this to support at softraid? I prefer to do this off line.


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(@ekleinbussink)
Active Member
Joined: 5 months ago
Posts: 8
Topic starter  

Thank you! Email worked and TimeCapsule gave me the file in a minute... Just bought the upgrade instead of the full version.


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