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TunderBay8: Last three of the green drive LED's are always on, the rest go off after disk activity stops

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(@whitedb)
Posts: 7
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I am setting up new Thunderbay 8 and started by installing 5 drives and setting them up in a Raid 5 volume.  Today I added a further 3 drives and set them up as a separate Raid 5 volume. The two volumes appear correctly on the desktop.  Now the strange thing.  The green LED's for drives F, G & H, the new volume, are always illuminated. Lights for A-E are off.  I tried ejecting the second, 3 disk volume, and the lights are still illuminated.  I rebooted the Thunderbay and all the lights flashed as it started up but once the disk activity stopped, lights F-G stayed on and the others were off. 

Is this normal behaviour, is it delineating the two volumes or is there a way to get both volumes to behave the same?

Thanks.

(Mac Studio running Sonoma, SoftRaid 8.0)

 
Posted : 13/05/2024 5:48 pm
(@softraid-support)
Posts: 9197
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No this is not normal.

If you unmount both volumes, after a minute or more, do the lights go off?

If you shut down, swap the three drives with different drives, what happens?

 

 
Posted : 13/05/2024 6:29 pm
(@whitedb)
Posts: 7
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Topic starter
 

Thanks for the reply.  I unmounted both volumes (right click and eject on the Mac) and the three lights stayed on, no change. 

I noticed there is a switch on the front panel at the top RH corner with three positions:  LED: Off, Dim, On.  It was in the On position.  When I switched it to Dim, the three LED's for F-H went off.  In this position they flash come on for a disk access but go off again, the behaviour I would expect.  I put the switch back to On and the LED's come back on and stay on.

Before I switch out the three new drives I just wanted to check that I will not damage the data on them if I keep them in the correct order?

 
Posted : 14/05/2024 10:07 am
(@softraid-support)
Posts: 9197
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@whitedb 

SoftRAID does not care what order, or what enclosure/bus that drives are connected to. It will not harm anything.

 
Posted : 14/05/2024 10:18 am
(@whitedb)
Posts: 7
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Topic starter
 

As instructed, I took out the three new 12TB drives and replaced them with 3 old 8TB drives. With the light sector switch to ON, then their LED's were on brightly. Looking closely the LED's for the other 5 drives were on but dimly.  With the selector switch to DIM, they were all off.  So the behaviour is as before.

I was impressed that SoftRaid does a smart check on the new drives and immediately spotted that one had bad blocks (which is why it had be retired)

 
Posted : 15/05/2024 7:40 am
(@softraid-support)
Posts: 9197
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@whitedb 

Open a chat with support, as there may be a fix you can do without needing to replace the enclosure over lights.

 
Posted : 15/05/2024 8:56 am
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