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SoftRAID can't create file system

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(@dash-david)
Posts: 4
Member
Topic starter
 

No matter what I do, I can't create file system on my new 12TB SoftRAID volume. Here is the screenshot. Can anyone help please???? Thanks!

 
Posted : 18/12/2015 12:21 pm
(@softraid-support)
Posts: 8052
Member Admin
 

SoftRAID calls an OS X function to create the file system, and this call must be failing.

Try:
restart and try again.

(As this is 10.11, you can't rebuild permissions, something to try under 10.10 or older.)

Create a different admin account and see if that works.

Let us know.

 
Posted : 18/12/2015 2:05 pm
(@dash-david)
Posts: 4
Member
Topic starter
 

SoftRAID calls an OS X function to create the file system, and this call must be failing.

Try:
restart and try again.

(As this is 10.11, you can't rebuild permissions, something to try under 10.10 or older.)

Create a different admin account and see if that works.

Let us know.

Thanks for the quick response. I created new account after restarting as you suggested and the issue persists. I also tried to create new volume using different file systems, including MS-DOS and nothing is working - the same error message. I can create Apple RAID volume on the same machine and the attached thunderbolt enclosure using terminal and it works. I am after the safeguarding features of SoftRAID, hence the reason for trying to make this work. Do you have any other suggestions???

 
Posted : 18/12/2015 4:10 pm
(@softraid-support)
Posts: 8052
Member Admin
 

try one more time, then send a SoftRAID technical support file to support@softraid.com We can hopefully try to figure this out.

 
Posted : 18/12/2015 4:16 pm
(@dash-david)
Posts: 4
Member
Topic starter
 

Tried again, generated the logs and emailed to you as you requested. Please let me know as soon as you figure it out and thanks for your help!!!

 
Posted : 18/12/2015 5:18 pm
(@dash-david)
Posts: 4
Member
Topic starter
 

try one more time, then send a SoftRAID technical support file to support@softraid.com We can hopefully try to figure this out.

Tried again, generated the logs and emailed to you as you requested. Please let me know as soon as you figure it out.

The machine is a brand new Mac Pro, 6-core monster. Thanks!

 
Posted : 18/12/2015 5:20 pm
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