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Topic starter
In the photo you can see three volumes.
2 of the 3 show used/available space.
The third volume used to show, with no issues.
ThunderBay 6 - (problem occurred after a rebuild)
Posted : 19/04/2020 10:21 am
It looks like the directory is damaged.
A rebuild can only occur on a read/write normal mounted volume. Was there a system update? Or a crash? or at least a restart?
Was this the volume that rebuilt?
To fix this, the best way is Disk Warrior.
Posted : 19/04/2020 11:33 am
Topic starter
This was the volume that was rebuilt.
Ran diskwarrior - rebuilt the directory - relaunched SoftRAID. Still not showing space usage.
That said I can write to and read from the volume just fine
Posted : 19/04/2020 11:29 pm
Run this command in terminal:
sudo kextstat -b com.softraid.driver.SoftRAID
Let's make sure that 5.8.3 is actually the loaded driver version.
Posted : 20/04/2020 12:54 am
Topic starter
Run this command in terminal:
sudo kextstat -b com.softraid.driver.SoftRAID
Let's make sure that 5.8.3 is actually the loaded driver version.
118 0 0xffffff7f8362d000 0x3c000 0x3c000 com.softraid.driver.SoftRAID (5.8.3)
Posted : 20/04/2020 10:40 pm
Good!
then if the volume is mounted, SoftRAID will show the volumes "available" in the volume tile.
It comes directly from the Finder, I have never seen this not work on a mounted SoftRAID volume.
If it is not, send a screen capture of the expanded volume tile.
Posted : 21/04/2020 1:24 am
Topic starter
Good!
then if the volume is mounted, SoftRAID will show the volumes "available" in the volume tile.
It comes directly from the Finder, I have never seen this not work on a mounted SoftRAID volume.
If it is not, send a screen capture of the expanded volume tile.
Cheers
Posted : 22/04/2020 12:02 am
Is this being used as a Time Machine volume?
Posted : 22/04/2020 1:49 am
Topic starter
Is this being used as a Time Machine volume?
Correct. It always has.
Previously reported space with no issue.
Posted : 22/04/2020 10:27 pm
I have to investigate. I do not know whether this is a bug in SoftRAID, or a problem with the directory / file system on your volume.
SoftRAID is doing a simple get info" kind of query to the volume to determine the free space.
Here is a guess: When you have a volume that is full, note how sometimes just using "get info"., it can take a couple minutes to return the volume's space available, number of files, etc.?
The SoftRAID app is sending out a bunch of queries to disks and volumes, and if it does not get this data in an allowed time, it just displays a -, and then does not update the volume tile after the OS finally responds to the volume query.
Posted : 23/04/2020 1:02 pm
Topic starter
I have to investigate. I do not know whether this is a bug in SoftRAID, or a problem with the directory / file system on your volume.
SoftRAID is doing a simple get info" kind of query to the volume to determine the free space.
Here is a guess: When you have a volume that is full, note how sometimes just using "get info"., it can take a couple minutes to return the volume's space available, number of files, etc.?
The SoftRAID app is sending out a bunch of queries to disks and volumes, and if it does not get this data in an allowed time, it just displays a -, and then does not update the volume tile after the OS finally responds to the volume query.
Gotcha... it "times-out" rather than beach-balling a process. Let me know. I would not be surprised if it was an issue with the volume directory. (Since I can get disk info from finder, and read|write is fine - it is far from a "must-know" and more a "curiosity")
Thanks for the rapid responses!
Posted : 24/04/2020 10:25 pm
I talked to engineering and this may be a bug in OS X. We may have to change to a different method of asking OS X the free space in SoftRAID 6.
Posted : 26/04/2020 3:15 am
Topic starter
I talked to engineering and this may be a bug in OS X. We may have to change to a different method of asking OS X the free space in SoftRAID 6.
Heard thank you for the update.
Posted : 27/04/2020 10:53 pm
