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Topic starter
I have a 20tb Thunderbay that I've been using on a MacBook Pro. My computer recently crashed and the hard drive is likely not recoverable. How can I switch the Softraid license to a new computer without being able to deactivate it from my old one? Thanks!
Posted : 23/04/2020 8:41 pm
There are no issues, just run SoftRAID on the new computer and install the license.
Posted : 24/04/2020 10:01 am
Topic starter
There are no issues, just run SoftRAID on the new computer and install the license.
Thank you. Where is the license located?
Posted : 24/04/2020 10:49 am
Topic starter
Thank you. How can I retrieve the license?
Posted : 24/04/2020 3:41 pm
If this came with a Thunderbay, then under the enclosure.
If you bought it retail, we may have a copy depending on where. But look in your emails first.
Or if you get stuck, you can save a Tech support file from the old comptuter, if it works, and send it to us and we can extract it.
Posted : 24/04/2020 4:16 pm
