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Topic starter
Hi,
I'm wondering why my volume starts to rebuild every time after reboot. I have RAID 4 with 4 HDDs using SoftRAID 5.7.2 running on MacOS Mojave 10.14.1. Also SoftRAID is reporting missing disks after reboot. I had "Put hard disks to sleep when possible" checked, but it's now un-checked.
I can't replace HDD3 because rebuilding is never completed.
Volume:
LR_mirror - RAID 4, degraded, no errors, rebuilding
Disks:
HDD1 - no errors, parity
HDD2 - no errors, data
HDD3 - disk failure predicted, data
HDD4 - no errors, out-of-sync, rebuilding
Posted : 13/11/2018 7:14 am
Is there rebuild activity? (IO counters incrementing)
What if you have optimization set to workstation?
Are you getting any alerts from Mac OS that the volume is damaged?
Posted : 13/11/2018 11:30 am
Topic starter
Is there rebuild activity? (IO counters incrementing)
What if you have optimization set to workstation?Are you getting any alerts from Mac OS that the volume is damaged?
Rebuilding is active and current offset is updating. ~1 hour left.
Optimize is set to Server, but it doesn't have any affect.
MacOS is happy and didn't show any errors. Only messages are shown after reboot by SoftRAID.
Here is latest log:
Nov 12 11:35:39 - SoftRAID Driver: SoftRAID driver loaded, version 5.7.2.
Nov 12 11:35:42 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 12 11:35:54 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 12 11:36:29 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 12 11:36:30 - SoftRAID Driver: The SoftRAID volume "LR_mirror" is missing one or more disks. It has been mounted but will not offer the normal level of data protection.
Nov 12 11:36:30 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) is out of sync. A rebuild has started automatically.
Nov 12 11:36:35 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 12 11:36:36 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Nov 12 11:36:42 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Nov 13 02:12:42 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) has been rebuilt successfully.
Nov 13 09:21:31 - SoftRAID Application: Quitting application
Nov 13 09:22:27 - SoftRAID Driver: SoftRAID driver loaded, version 5.7.2.
Nov 13 09:22:29 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 13 09:22:40 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 13 09:23:15 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 13 09:23:17 - SoftRAID Driver: The SoftRAID volume "LR_mirror" is missing one or more disks. It has been mounted but will not offer the normal level of data protection.
Nov 13 09:23:17 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) is out of sync. A rebuild has started automatically.
Nov 13 09:23:21 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 13 09:23:22 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.
Nov 13 09:23:30 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Nov 13 09:23:40 - SoftRAID Driver: The rebuild for the volume "LR_mirror" (disk5) has been stopped.
Nov 13 09:26:51 - SoftRAID Application: Quitting application
Nov 13 09:27:35 - SoftRAID Driver: SoftRAID driver loaded, version 5.7.2.
Nov 13 09:27:38 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 13 09:27:47 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 13 09:27:47 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 13 09:27:50 - SoftRAID Driver: The SoftRAID volume "LR_mirror" is missing one or more disks. It has been mounted but will not offer the normal level of data protection.
Nov 13 09:27:50 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) is out of sync. A rebuild has started automatically.
Nov 13 09:27:53 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 13 09:28:04 - SoftRAID Monitor: Finished SMART test on all disks.
Nov 13 09:28:04 - SoftRAID Monitor: The disk at disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 13 10:29:37 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Nov 13 10:51:26 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a server.
Nov 13 10:52:18 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use for digital photography.
Nov 13 10:57:11 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a server.
Nov 13 13:37:59 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Nov 13 20:41:31 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a workstation.
Nov 13 20:41:49 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a server.
Posted : 13/11/2018 1:47 pm
Did the rebuild complete? Then after completing the rebuild and restarting, does the volume need a rebuild after a restart?
Posted : 14/11/2018 3:10 pm
Topic starter
Situation is still same. Rebuilding restarts after reboot.
Nov 13 20:41:31 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a workstation.
Nov 13 20:41:49 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a server.
Nov 13 21:52:14 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) has been rebuilt successfully.
Nov 14 09:27:46 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 14 09:27:53 - SoftRAID Monitor: Finished SMART test on all disks.
SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 15 09:27:42 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 15 09:27:50 - SoftRAID Monitor: The disk at disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 15 09:27:50 - SoftRAID Monitor: Finished SMART test on all disks.
Nov 15 09:54:09 - SoftRAID Application: Quitting application
Nov 15 09:56:21 - SoftRAID Driver: SoftRAID driver loaded, version 5.7.2.
Nov 15 09:56:32 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 15 09:57:06 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 15 09:57:07 - SoftRAID Driver: The SoftRAID volume "LR_mirror" is missing one or more disks. It has been mounted but will not offer the normal level of data protection.
Nov 15 09:57:07 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) is out of sync. A rebuild has started automatically.
Nov 15 09:57:12 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 15 09:57:21 - SoftRAID Monitor: The disk at disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 15 09:57:21 - SoftRAID Monitor: Finished SMART test on all disks.
Nov 15 09:58:08 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Nov 15 22:05:59 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) has been rebuilt successfully.
Posted : 15/11/2018 11:46 pm
Topic starter
And after another reboot rebuilding started again.
Nov 13 13:37:59 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Nov 13 20:41:31 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a workstation.
Nov 13 20:41:49 - SoftRAID Application: Changing the driver parameters to optimize the volume "LR_mirror" (disk5) for use as a server.
Nov 13 21:52:14 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) has been rebuilt successfully.
Nov 14 09:27:46 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 14 09:27:53 - SoftRAID Monitor: Finished SMART test on all disks.
SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 15 09:27:42 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 15 09:27:50 - SoftRAID Monitor: The disk at disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 15 09:27:50 - SoftRAID Monitor: Finished SMART test on all disks.
Nov 15 09:54:09 - SoftRAID Application: Quitting application
Nov 15 09:56:21 - SoftRAID Driver: SoftRAID driver loaded, version 5.7.2.
Nov 15 09:56:32 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 15 09:57:06 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 15 09:57:07 - SoftRAID Driver: The SoftRAID volume "LR_mirror" is missing one or more disks. It has been mounted but will not offer the normal level of data protection.
Nov 15 09:57:07 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) is out of sync. A rebuild has started automatically.
Nov 15 09:57:12 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 15 09:57:21 - SoftRAID Monitor: The disk at disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 15 09:57:21 - SoftRAID Monitor: Finished SMART test on all disks.
Nov 15 09:58:08 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Nov 15 22:05:59 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) has been rebuilt successfully.
Nov 16 06:46:28 - SoftRAID Application: Quitting application
Nov 16 20:21:18 - SoftRAID Driver: SoftRAID driver loaded, version 5.7.2.
Nov 16 20:21:20 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 16 20:21:32 - SoftRAID Monitor: SoftRAID Monitor loaded, version 5.7.2.
Nov 16 20:22:07 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 16 20:22:09 - SoftRAID Driver: The SoftRAID volume "LR_mirror" is missing one or more disks. It has been mounted but will not offer the normal level of data protection.
Nov 16 20:22:09 - SoftRAID Driver: The RAID volume "LR_mirror" (disk5) is out of sync. A rebuild has started automatically.
Nov 16 20:22:13 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 16 20:22:22 - SoftRAID Monitor: The disk at disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 16 20:23:17 - SoftRAID Application: Launching application: SoftRAID Retail, version 5.7.2
Posted : 16/11/2018 1:29 pm
Its possible your failing disk is taking too long to startup.
What if you do this:
SoftRAID preferences: Mirror tab.
Set the Mirror timeout to 2 minutes.
then see what happens when you restart.
Posted : 16/11/2018 4:14 pm
Topic starter
I set Mirror timeout to 2 minutes and rebooted and got following error message boxes after boot:
Volume Missing Disks
Volume Out-Of-Sync
Disk Predicted to Fail Based On SMART Data
And rebuilding started again and I waited until rebuilding finished. Interesting is that even SoftRAID said Rebuild Completed, it's still showing that HDD4 is out-of-sync and volume is degraded and needs to have rebuilding started.
My disks doesn't have I/0 errors. Only disk3 have 1 relocated sector, but no i/o errors.
Posted : 18/11/2018 2:12 am
Topic starter
I decided to run verify for all disk and below are result. SoftRAID also told that HDD1 hung during verify operation.
Nov 18 09:11:17 - SoftRAID Application: Verifying the disk disk2, Label: "HDD1", SoftRAID ID: 07D195E1A61C1840, USB3 bus 0, id 0. All the sectors on this disk will be read to ensure that they are reliable.
Nov 18 09:11:43 - SoftRAID Application: Verifying the disk disk3, Label: "HDD2", SoftRAID ID: 07D195DBD9049F80, USB3 bus 0, id 0, lun 0. All the sectors on this disk will be read to ensure that they are reliable.
Nov 18 09:11:51 - SoftRAID Application: Verifying the disk disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus 0, id 0, lun 0. All the sectors on this disk will be read to ensure that they are reliable.
Nov 18 09:11:55 - SoftRAID Application: Verifying the disk disk6, Label: "HDD4", SoftRAID ID: 07D0D653DEEF5380, USB3 bus 0, id 0, lun 0. All the sectors on this disk will be read to ensure that they are reliable.
Nov 18 09:16:24 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.
Nov 18 09:16:33 - SoftRAID Monitor: The disk at disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus, 931 GB is predicted to fail. This disk is 20 - 60 times more likely to fail in the next 2 - 6 months than a normal disk. This prediction is based on SMART data retrieved from the disk. This disk should be replaced soon. SMART Attributes used for failure prediction are: ID 5 (Reallocated SectorCount) = 1, ID 196 (Reallocated Event Count) = 1, ID 197 (Reallocation Pending Sector Count) = 0, ID 198 (Uncorrectable Sector Count) = 0.
Nov 18 19:30:33 - SoftRAID Application: The verify disk command for disk disk2, Label: "HDD1", SoftRAID ID: 07D195E1A61C1840, USB3 bus 0, id 0 hung while reading (offset 1,000,204,140,544, i/o block size = 745,472). This disk should be replaced immediately.
Nov 18 19:30:38 - SoftRAID Application: The verify disk command for disk disk2, Label: "HDD1", SoftRAID ID: 07D195E1A61C1840, USB3 bus 0, id 0 completed successfully.
Nov 18 19:31:42 - SoftRAID Application: The verify disk command for disk disk3, Label: "HDD2", SoftRAID ID: 07D195DBD9049F80, USB3 bus 0, id 0, lun 0 completed successfully.
Nov 18 19:31:54 - SoftRAID Application: The verify disk command for disk disk4, Label: "HDD3", SoftRAID ID: 07D195DCF9093AC0, USB3 bus 0, id 0, lun 0 completed successfully.
Nov 18 19:31:59 - SoftRAID Application: The verify disk command for disk disk6, Label: "HDD4", SoftRAID ID: 07D0D653DEEF5380, USB3 bus 0, id 0, lun 0 completed successfully.
Posted : 18/11/2018 1:30 pm
Topic starter
I decided to run certify for all 4 disks and replace disks with issues if there is any problems. I generated Tech Report before I started certify. Should I send that to Support?
Posted : 19/11/2018 2:32 am
Send us a support file to support at softraid.
While it appears you have a bad disk, maybe something else is faulty also.
Posted : 19/11/2018 10:50 am
