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(@gdinnebier)
Posts: 1
New Member
Topic starter
 

I bought in 10.2020 a thunderbay flex with 3 years of support. the soft raid version was 5 when I bought the system. then when soft raid 6 came out I got an updated serial to use soft raid 6 xt to use the bought thunder bay. now, when I try to get a soft raid 7 xt serial the system says, no your serial was updated. yes but only to version 6, what should I do with this when I run ventura? and don't come with, it costs time and money to develop new driver. I bought a system which needs the soft raid driver. how can I get the new serial 7 number from you? and I say it clearly, the thunder bay came with 3 years limited warranty, this time is not over?

 
Posted : 09/11/2022 8:26 am
(@softraid-support)
Posts: 8008
Member Admin
 

go to this page to manage your license. Yes your upgrade will be free, if your enclosure is under warranty. but you need a 7.x license.

https://software.owc.com/license/

When you log in, you can also manage activations, etc. so it is very useful.

 
Posted : 09/11/2022 12:25 pm
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