Can Windows Version Not Specify Number Of Passes For Disk Certification?

Follow-up because I can't edit this post to add it in the original text. If I cannot specify for it to do at least 3 passes during disk certification on the Windows 10 machine, is there any possibility of anyone @ OWC and/or SoftRaid helping me out to deactivate and reset the 14-day trial, which I will no longer need or want on the Windows machine. Plan Z would be to do this using my paperweight 2015 MacBook Pro. 

The plan all along was to buy SoftRaid for Windows but if those options are missing then it becomes wasted money for me, and likewise, if I'd known that ahead of time, I would have just used my trial for another Mac version to put on the 2015 computer. Because I only use one Mac for video editing it doesn't help me to purchase additional seats for Mac (purchasing for Windows, however....that's fine and well IF I can specify at least 3 passes of certification; this is critical data from a 4-year long build) but I needed some way to certify these disks while retaining full use of my other computer and ThunderBay. Which is why I'm concerned the plan won't work now with SoftRaid on Windows 10, and I don't have another 7 days to lose while waiting on disks to certify on a regularly used computer. 

@guitarflex 

I need to find out for you.

Thanks, please keep me posted and I appreciate it. 

@guitarflex 

I found out the certify is 2 pattern passes, then a zero. It is called a 2 pass, but is actually 3.

@softraid-support Thanks for the research and for getting back to me. That makes it all okay then. I'll get started on the certification then with the Windows machine. I appreciate it,

Sean 

Leaving this here as an observation and statement that I would have paid OWC gladly if I could have just purchased pre-certified disks. There's really no question to answer or reply that needs to be given, but it's a sad tale with a statement of what I would have gladly paid a premium for had the option been provided by OWC at checkout. 

After 4 days of certifying, with about 4 hours left to go on one disk (in an old Elite Pro single enclosure) and about 16 hours to go on the other two (in a new Elite Pro Dual enclosure purchased with the disks specifically for the purpose of expediting the process), I was at my desk and heard the Windows chime, next to my MacBook.

When I turned the monitor on, I saw that it was shutting down Windows......

Automatic Updates. 

In the Mac version of SoftRaid I use and am used to, I wouldn't have been so disappointed. I've seen it first-hand before and have been through enough to know it would let me resume certification. But on Windows.....evidently not. I've got to go completely back to the start. Still got 7 days remaining on the trial but certification will take another 5. Much worse than a SoftRaid trial running out is that my website is ready to launch after 4 years of development and now I'm being held back another week. The plan was to pay for another SoftRaid license on Windows to always be able to do certify disks in the background on an unused spare machine, retaining full functionality and use of my video computer and ThunderBay Flex 8.

I may or may not purchase another seat, but if I do, it'll have to be an additional Mac seat instead and I'd have to use it with my unused 2015 MBP. The Windows version isn't working for me between what looks like much more limited functionality, features, and (through no causing or responsibility of SoftRaid and OWC), a really unfortunate turn of events that totally sucks and is the fault of me not thinking ahead to turn off Automatic Updates before starting the certification of three 16TB disks last Friday.

I likely will not be paying for SoftRaid on Windows after this experience but have no complaints at all about the Mac experience and pretty much all good things to say about the Mac version. 

Just to throw it out there one more time in case it ever comes to fruition. I would have GLADLY paid a premium on those three 16TB disks if I could have paid for someone at OWC to pre-certify the disks there. As is, the only pre-certification process I know of is through purchasing another Flex 8 which was completely out of the question financially after all I've sunk into trying to launch this website and platform, which I was literally about 1-2 days away from being ready to do after four years, until this unfortunate turn of events. 

Furthermore, I don't see any option on the Windows version to specify Random Access Testing (or not), which means I have no idea if it's turned on or off by default. Given that the 2013 Elite Pro enclosure doesn't have a fan it it, I was hoping the whole time that Random Access Testing was not enabled on the Windows trial version. I had no other choice since I'm sure another free trial version won't work with my IP address and I wasn't ready to pay for an additional Mac seat after everything I went through to try to get the certification process going on the Windows machine quietly in the background last week into this week. If I'd known any or all of this previously, I would have stuck one free trial on the spare Mac, certified, and probably found it worthwhile enough to purchase an additional seat for my existing license for. All of which I may still do. This is not a rant or complaint about SoftRaid itself. It is an observation on being fairly disappointed with my experience trying to use SoftRaid for Windows during this ordeal.

I'm letting the disks cool off for another half an hour or so and then I guess will have no other choice but the start certifying all over again before getting some sleep. This time I've made sure to turn off Automatic Updates and am going to disconnect the computer from the Internet.

Maybe the demand isn't there to make pre-certification of individual disks a viable business model for OWC sales. But seriously, if the 16TB disk was $329, and an option had been presented at checkout: "Do you want to add pre-certification for an additional $______?," even before all of this, I probably would have said yes coughed up the money. After I got my pre-certified Flex 8 a couple years ago, I was sold on the value of disk certification and now insist on certifying every new disk. It would have been worth an additional fee to me to have avoided all of this and most of all saved the time that was just now lost. 

@guitarflex 

Your comments on the Windows version are valid. I will be bring these up.

Pre-Covid, we did tests with some availabilty of Pre-certified drives. Then supply chain shortages hit, and it is still difficult to ensure consistent stocks of drives. Certifying takes a long time, as you know and managing that inventory would be a challenge.

Maybe we can bring this back. Or perhaps find a way to do this "on demand"?