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Softraid Volumes Locked

(@ichavis)
Eminent Member Customer

On Catalina 10.15.3 i am seeing an occasional Softraid Volume locked message. This happens sometimes after a fresh boot and when it goes into power savings mode or once and a while when the screen saver kicks in. Any thing obvious i maybe doing wrong?

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Topic starter Posted : 31/01/2020 5:53 pm
(@softraid-support)
Member Admin

Question: When you get this message, what happens if you try to copy a small file to the volume?

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Posted : 01/02/2020 3:22 am
 Nubo
(@nubo)
Eminent Member Customer

I have had this happen a couple of times lately also. The first time I rebooted as per the error message. The second time I opened Softraid and no errors were showing so tried creating a temporary folder on the affected volume, and it succeeded -- contrary to the "locked" message.

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Posted : 02/02/2020 2:24 am
(@softraid-support)
Member Admin

There is an issue here. Can you send a SoftRAID tech support file immediately after you gt this message next time. Send it to support at softraid com

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Posted : 03/02/2020 2:04 pm
(@ichavis)
Eminent Member Customer

Support ticket submitted.

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Topic starter Posted : 06/02/2020 11:19 am
(@ichavis)
Eminent Member Customer

After reboot and when computer sleep, when i log back in, timemachine volume managed by soft raid is locked. If i create a file after I acknowledge the lock warning, no issues as far as i can tell. Please let me know when a fix is available. thanks.

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Topic starter Posted : 07/02/2020 9:57 pm
(@softraid-support)
Member Admin

Let me know if you see this with 5.8.2, but this is one of the issues are are going to address in the next SoftRAID update after 5.8.2

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Posted : 07/02/2020 10:18 pm
(@ichavis)
Eminent Member Customer

Still see in 5.8.2.

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Topic starter Posted : 09/02/2020 10:54 pm
(@softraid-support)
Member Admin

Thanks. Understanding the cause and fixing it is a high priority for the next update of SoftRAID. It may be a month or two however, but we may have a beta in as soon as 2-3 weeks. (depending on how hard it is to isolate the root cause of this)

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Posted : 10/02/2020 10:21 am
(@chobochobo)
Estimable Member Customer

I've had this 'volumes locked' problem ever since 5.8.3 (I'm on Mojave on MP2013). Main problem was that it was interfering with the sync with my synology NAS. The permissions on the volume (using 'get info) shows the constant 'fetching' instead of my user name. I couldn't get the NAS to link to a directory on the SR volume as it said that I didn't have access.

Done all sorts of things, finally clicked 'ignore ownership' which seems to allow the NAS to link. Fingers crossed.

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Posted : 03/04/2020 11:16 pm
(@softraid-support)
Member Admin

Ignore Ownership should be on for this, yes. Should work!

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Posted : 04/04/2020 11:00 am
(@chobochobo)
Estimable Member Customer

Cheers. Okay so far.

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Posted : 06/04/2020 9:53 pm
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