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Softraid Volumes Locked

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(@ichavis)
Posts: 26
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Topic starter
 

On Catalina 10.15.3 i am seeing an occasional Softraid Volume locked message. This happens sometimes after a fresh boot and when it goes into power savings mode or once and a while when the screen saver kicks in. Any thing obvious i maybe doing wrong?

 
Posted : 31/01/2020 6:53 pm
(@softraid-support)
Posts: 8052
Member Admin
 

Question: When you get this message, what happens if you try to copy a small file to the volume?

 
Posted : 01/02/2020 4:22 am
 Nubo
(@nubo)
Posts: 20
Member
 

I have had this happen a couple of times lately also. The first time I rebooted as per the error message. The second time I opened Softraid and no errors were showing so tried creating a temporary folder on the affected volume, and it succeeded -- contrary to the "locked" message.

 
Posted : 02/02/2020 3:24 am
(@softraid-support)
Posts: 8052
Member Admin
 

There is an issue here. Can you send a SoftRAID tech support file immediately after you gt this message next time. Send it to support at softraid com

 
Posted : 03/02/2020 3:04 pm
(@ichavis)
Posts: 26
Member
Topic starter
 

Support ticket submitted.

 
Posted : 06/02/2020 12:19 pm
(@ichavis)
Posts: 26
Member
Topic starter
 

After reboot and when computer sleep, when i log back in, timemachine volume managed by soft raid is locked. If i create a file after I acknowledge the lock warning, no issues as far as i can tell. Please let me know when a fix is available. thanks.

 
Posted : 07/02/2020 10:57 pm
(@softraid-support)
Posts: 8052
Member Admin
 

Let me know if you see this with 5.8.2, but this is one of the issues are are going to address in the next SoftRAID update after 5.8.2

 
Posted : 07/02/2020 11:18 pm
(@ichavis)
Posts: 26
Member
Topic starter
 

Still see in 5.8.2.

 
Posted : 09/02/2020 11:54 pm
(@softraid-support)
Posts: 8052
Member Admin
 

Thanks. Understanding the cause and fixing it is a high priority for the next update of SoftRAID. It may be a month or two however, but we may have a beta in as soon as 2-3 weeks. (depending on how hard it is to isolate the root cause of this)

 
Posted : 10/02/2020 11:21 am
(@chobochobo)
Posts: 126
Member
 

I've had this 'volumes locked' problem ever since 5.8.3 (I'm on Mojave on MP2013). Main problem was that it was interfering with the sync with my synology NAS. The permissions on the volume (using 'get info) shows the constant 'fetching' instead of my user name. I couldn't get the NAS to link to a directory on the SR volume as it said that I didn't have access.

Done all sorts of things, finally clicked 'ignore ownership' which seems to allow the NAS to link. Fingers crossed.

 
Posted : 03/04/2020 11:16 pm
(@softraid-support)
Posts: 8052
Member Admin
 

Ignore Ownership should be on for this, yes. Should work!

 
Posted : 04/04/2020 11:00 am
(@chobochobo)
Posts: 126
Member
 

Cheers. Okay so far.

 
Posted : 06/04/2020 9:53 pm
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