SR7 won't create R4...
 
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SR7 won't create R4 or R5 volumes

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(@softraid-support)
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@dougbitt 

Can you delete download? Make sure you unmount the other volumes on this set of disks, DL R5. that may help.

 
Posted : 08/12/2022 12:39 pm
(@dougbitt)
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Deleted, Now another issue the "flash drivecar HD" is missing a disk & all the disks are showing.

And why are HD.1 WDe & HD.2 WDe showing as SSD when they are HDD.

Screenshot 2022 12 08 at 1.52.43 PM

 

 
Posted : 08/12/2022 1:55 pm
(@softraid-support)
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@dougbitt 

Attach another support file please.

On USB, we cannot usually talk directly to the hardware. So we use a probe to see how fast drives respond, if they appear to be a SSD or HDD. Maybe the drives have some extra RAM cache and SoftRAID thinks they are SSD. I will have to inquire about this. It will not affect functionality, however.

 
Posted : 08/12/2022 2:31 pm
(@dougbitt)
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Posted : 08/12/2022 2:54 pm
(@softraid-support)
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@dougbitt 

Interesting. There is a problem somewhere, I need to try to reproduce this.

Make sure both volumes are backed up (just in case), then "add disk" should work. I will take a deeper dive off line on this.

 
Posted : 08/12/2022 3:25 pm
(@dougbitt)
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@softraid-support could you please stitch "Flash sidecar HD" back together?

 
Posted : 13/12/2022 7:57 am
(@softraid-support)
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@dougbitt 

Attach a new support file.

 
Posted : 13/12/2022 11:50 am
(@dougbitt)
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@softraid-support

 

 
Posted : 14/12/2022 7:22 am
(@softraid-support)
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@dougbitt 

Because of what happened, make sure your backups are current, but you can just select the volume tile, select "Add disk", and let it rebuild. Should not be a problem.

 
Posted : 14/12/2022 12:07 pm
(@dougbitt)
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That would work, however, HD.2 WDe 2T already has it partitioned (which can't be deleted) & selecting add drive does not avail HD.2.

 
Posted : 14/12/2022 1:20 pm
(@softraid-support)
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@dougbitt 

When I tested this using your support file, the disk shows up in Add disk.
Are you getting an error? or is it not showing up on your system?

 
Posted : 14/12/2022 2:16 pm
(@dougbitt)
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@softraid-support HD.2 already has a partition dedicated to it, but not showing up as available.

 
Posted : 14/12/2022 5:27 pm
(@softraid-support)
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@dougbitt 

This is what you should see when you "Add disk".

No?

Screen Shot 2022 12 14 at 10.14.48 PM
 
Posted : 15/12/2022 1:15 am
(@dougbitt)
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@softraid-support That is exactly what it shows, HOWEVER!:

1. "HD.2 WDe 2T" shows the same space available as when it was used as the 3rd drive for "Flash Sidecar HD", so I'm assuming the partition is still hidden somewhere on "HD.2 WDe 2T"

2. "HD.2 WDe 2T" doesn't show as "Disk to Add:"

Hopefully that clarifies the problem.

 

 
Posted : 15/12/2022 5:55 am
(@softraid-support)
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@dougbitt 

You are correct. We can correct this for you.

 
Posted : 15/12/2022 11:24 am
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